Hi AfriNatic
Thank you for the response and the information. I am with Afrihost yes. I am working from home and we are moving to the new premises because of internet issues in our current area.
It is super duper important to get the internet working. I have gotten warnings for missing meetings...
Hi PBCool
Thank you so much. My Order number is 258835440A. Message from them is:
Manual Update
1) Manual Update Details : Installation could not be completed on 24 Feb ,Order has been tasked to cables due to no light signal on the fibre
2) Manual Update Type : 1
OpenServe came and installed fibre at our new premises. They mentioned they are not seeing any lights on the ONT and that they have escaled it to their Cables department.
How long does this usually take?
We are moving because of no internet connectivity and my wife and I both work from Home.