Got a call from Cell C Network Department this morning re my LTE downtime since last Wednesday - 24 April. I was told that it is because the roaming agreement with MTN has lapsed on the 24th and will not be renewed.
I was told to cancel my agreement as Cell C do not have LTE as per the...
You are lucky to get a call... It seems to me this problem relates to their poor financials and is a issue of stealing from one to service the other...
I have 133GB left.... before I go I want compensation for that.
I had enough - contract or not! When I took out the contract it never stated I will have Internet service now and then... I am done with this amateurish Cell C service. I have a Vodacom contract as well and you never, never get this bull.
I am sure we are not the only two with this problem. Also I need my Internet to work as it is critical to my business. I cannot wait for Cell C to find a solution. By now we should have been sorted..... if they are serious about their client.
Pennington LTE is still down since Wednesday morning, on contract 200GB LTE. There is *no service* when forcing it to 4g/LTE then it jumps back to 3g. No APN setting can get it working. Technical Help Desk said they aware of LTE problems. When searching for the LTE signal, it finds it, but then...
Pennington LTE is still down since Wednesday morning. I am on contract 200GB LTE. There is *no service* when forcing it to 4g then it jumps back to 3g. When searching for the LTE signal, it finds it, but then refuses connection upon selecting network.
I did a sim swop same issue. Ref no...
I logged a call on Wednesday, was told an advanced technician will contact me within 2 days - nothing. Complained on Hellopeter. com where I got a response re some sort of compensation. First get the issue sorted then we talk compensation.
Cell C is aware of the problem. The technical help...