Recent content by ElliotAlderson

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    Vodacom charging full month’s fibre fees after misleading guidance on address move

    I am posting regarding my horrible experience with Vodacom Fibre and to seek advise on other ISPs that I can switch to for my fibre line. I have been a loyal Vodacom customer for more than two decades (mobile) and over five years on fibre, moving my line with Vodacom through three homes...
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    Are you part of SA's semigration trend in 2022?

    Moved from Pretoria to Cape Town in 2017
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    Vodacom Apple Watch OneNumber (esim) incompetence

    https://www.vodacom.co.za/vodacom/services/vodacom-one-number
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    Discovery Bank launches Referral Programme

    Hello, Unfortunately I did not receive the miles for either.
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    Vodacom Apple Watch OneNumber (esim) incompetence

    Hello Shaun, The problem I was facing is that I had phoned Vodacom and asked them to activate an eSim for my Apple Watch. Due to their staff not being educated about how this works, no one new that this was not the correct way to do it. Once Vodacom removes the eSim package from your profile...
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    Discovery Bank launches Referral Programme

    According to Discovery Bank's website and App, when a customer refers someone to Discovery Bank both you and the person being referred can receive up to 5,000 Discovery Miles. After moving to Discovery Bank about a year ago, which led to me moving to Discovery Medical Aid, Vitality and Insure, I...
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    Vodacom Apple Watch OneNumber (esim) incompetence

    Hello @absolutwillie, After logging a complaint on HelloPeter, someone from Vodacom actually helped sort this out. It is a very simple solution. You need to remove the eSim subscription with Vodacom, as that subscription is for using an eSim in an iPhone. If you then try to add the cellular...
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    Porting to MTN issue from FNB

    Hi @Hogrod I am having the same issue. I ported from FNB to Vodacom and people are telling me that when they call me it says that “The number does not exist” Did you manage to sort out this problem? Can you please share what you did to sort it out and whether if FNB or MTN sorted your problem...
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    Vodacom Apple Watch OneNumber (esim) incompetence

    Hi, Yes after many phone calls with ill informed staff, I got this sorted.
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    E-HomeAffairs - OTP not being received

    I am having the exact same problem, been trying all day to register and to log in, but having no luck. I found this link: http://www.dha.gov.za/index.php/notices/1012-the-ehomeaffairs-otp-function-is-being-reviewed But not sure when this was posted.
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    Vodacom Apple Watch OneNumber (esim) incompetence

    I have never received such horrible service from any company before. I really regret opening a contract with Vodacom and would advise anyone to think twice before doing the same. After waiting for a week for a sim-only contract to be verified and activated, I had to make contact with the Canal...
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    Vodacom OneNumber (esim) Incompetence

    I have never received such horrible service from any company before. I really regret opening a contract with Vodacom and would advise anyone to think twice before doing the same. After waiting for a week for a sim-only contract to be verified and activated, I had to make contact with the Canal...
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