Recent content by Ethan_Hunt

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    Rain blocking access to certain websites / online services

    Hi there, thanks so much for taking an interest in this, and yes, you are absolutely correct about the difference between the two sites and its spelling – nice catch there!!!! This particular service, seems a bit dodgy, so I will be giving them a definite pass. Thanks again for sharing your...
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    Rain blocking access to certain websites / online services

    Yip, I have temporarily set my custom DNS to 1.1.1.1 and 4.4.4.4 on my router for now, and it works fine then, thanks once more for checking this out!
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    Rain blocking access to certain websites / online services

    Thanks for your time and effort, my trace route looks the same as yours so it seems that Packet-Kollector's conclusion about the CDN not accepting connections might be correct - oh the joy's of technology :)
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    Rain blocking access to certain websites / online services

    Thank you so much for your time and effort and the details, you have been most helpful. The CDN issue, as you say, seems a bit dodgy – I will follow this up with them and perhaps just pass on using their service in the absence of a good explanation.
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    Rain blocking access to certain websites / online services

    Good day all, Touch wood, it's been a while since I had the unpleasant and frustrating “pleasure” of having to deal with Rain tech support (or the lack thereof). I have recently stumbled across a new problem and although Rain is replying to my DM's, they are not making any sense, and I'm...
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    Modem connects but no data flowing

    FINAL UPDATE Since resetting the modem the connection has been stable. I have also just received a courtesy call from RAIN tech support to confirm the status of the connection. Even though the fault was never at RAIN, their support team was still willing to help and check things out for me...
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    Modem connects but no data flowing

    Are you having issues with your speed? Initially when we moved to our new location, I could barely open google.com and throughput was about 200KB/s. Turned out that my little USB dongle was just to weak and also kept connecting to a tower far from here and which was also heavily saturated...
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    Modem connects but no data flowing

    Good news RAIN! Out of frustration, I quickly took the sim card out of my Huawei B315s and placed it into my standby Huawei USB dongle modem and the internet worked 100% with the USB dongle. Placed the sim back into the Huawei B315s after which it connects like before, but still no data...
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    Modem connects but no data flowing

    Reference #7208420 @rain_mobile @rain_networks I have just reported in detail to RAIN of an issue where our modem connects to the correct tower but has no data flowing to it. When logging into the modem no Ping tests can be done as it indicates that the network is unreachable. RAIN's first...
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    RAIN DNS Server problems (USA websites not opening up)

    Hey there, you're most welcome. With regards to streaming, I must confess that I have not tested streaming outwards (hosting a live stream like on Youtube Live or Instagram Live, Zoom, Microsoft Teams etc...) as have had no need for it thus far. For what its worth at the current throughput I...
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    RAIN DNS Server problems (USA websites not opening up)

    @joshuatree - Hi there, hope you're doing well. That's a good question with a long answer I have not always been a happy camper at all with regards to RAIN and have not minced my words about this here on MBB. I have been with them for about 14 months or so and can say that I do see...
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    RAIN DNS Server problems (USA websites not opening up)

    Fantastic! All is well again, thanks for the good support guys!
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    RAIN DNS Server problems (USA websites not opening up)

    @rain_mobile @rain_networks It would seem that you service has a DNS resolution problem. Most USA websites are not opening up. I can prove that the issue is your DNS servers because when I override my DNS Server settings on our router to make use of Google's open DNS servers or those from...
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    Open letter to Willem Roos, RAIN CEO, about why RAIN sucks

    UPDATE: The tower appears to be up and running and we have a stable connection once more (for now at least). Thanks again to the RAIN rep for helping.
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    Open letter to Willem Roos, RAIN CEO, about why RAIN sucks

    Hey there, please know that your efforts are sincerely appreciated but as I have mentioned to you in the private DM as well, all the good you are doing on this end is completely destroyed by the rest of your team's total lack of a sense of urgency and customer support. None the less, any info...
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