Hi guys. I'm considering the 399 deal. Are there any hidden costs/catches with the installation in not seeing in the fine print?
Or is it only 399 for a few months like with webafrica?
That's what I'm worried about. I emailed them and not getting much of a response to my questions. There is an ex demo for a good price, but I'm to far away to be able to go to the shop and look at it myself. Pity
On the website they say your current landline and adsl must be cancelled before applying for pure adsl. I put in my cancellation with telkom and Afrihost and immediately applied for pure adsl. End of the month my telkom line cancellation did not go through because the Afrihost adsl line was not...
Success! Technician phoned me this morning, he was standing in front of my house, they didn't make an appointment so I was not home, but luckily he could do the changeover at the telephone pole. I emailed vox and informed them of the installation, they sent me the login details and my line is...
Totally agree with you. Openserve/telkom is a nightmare. I've had such bad experiences with them before.
The guy from comms global who installed my line last time was top class and even the telkom shop here in Mosselbay gave excellent service, but the bottleneck is higher up in other...
I placed my order on the 12th. Still stuck on provisioning. But I got an email two days ago from someone at vox saying he is handling my order and wil keep me updated every step. Gave me an order number from the upstream provider and said it will take between 2 and 4 weeks.. I hope there's no...
So has anyone been successfully connected via this pure adsl yet? I haven't heard anything from vox or openserve yet. On vox's wesite my order still says "provisioning"
I'm currently with Afrihost, but I've cancelled my line to apply for the pure adsl with vox. Thought I'd try the cheaper option.
The thing is, the service I got from Afrihost has been great, when I log a support ticket I at least get a response soon afterward.
Now I have emailed vox a few...
I was hoping I wouldn't get an answer like that.. I sent vox an email asking for this information beginning of last week and I still haven't received a reply. I hope Im not going to regret this move.
Any news on how long it takes to get this product activated? I cancelled my normal adsl and voice line and placed my order on vox's site. I'm just curious how long it takes and what the setup/installation entails.