Recent content by KadeS

  1. K

    AFRIHOST// No internet after special ends

    I did, but couldn’t find where to keep the free special on clientzone.
  2. K

    AFRIHOST// No internet after special ends

    Hello, So we used the 3 month special where you double your speed for free. We went back to our initial package and we got an email saying we back on our old package this morning. About 10-15 minutes after the email we didn’t have anymore internet. Phoned Fibre support and after 30 minutes...
  3. K

    Afrihost Pure Fibre Issues

    Soooo I have a 100Down pure fibre line and I’ve had it for a week, now all of a sudden I’m getting 10Down speeds.
  4. K

    Afrihost Issue (New Fibre Installation)

    No, there’s only 4 of us and we all decided on Afrihost. I’m also the only person in the house that can purchase it.
  5. K

    Afrihost Issue (New Fibre Installation)

    Will do now, thanks
  6. K

    Afrihost Issue (New Fibre Installation)

    Soooo we ordered Fibre from Afrihost two weeks ago and there’s an issue where Vumatel tells them we have an existing order with another ISP, but we don’t because we ordered the fibre package 3 weeks after it became available in the area. The only thing Afrihost does is tell us that “We waiting”...
  7. K

    Telkom decides when you downgrade

    I apologize, I didn’t realize
  8. K

    Telkom decides when you downgrade

    Never mind getting them to admit, but even just getting them to realize themselves.
  9. K

    Telkom decides when you downgrade

    So a few months back I had a call with an employee from Telkom, and they gave me a deal that I couldn’t resist. 10 up 10 down on 4G for R400/month. Then around 2 or 3 months later, we call about upgrading even more but they say they’ll call us back. The next month we were notified that we...
  10. K

    Telkom “testing line”....

    I got one of the call centre assistants to explain how far they are with investigating the fault yesterday, and they still had the fault on internal and not external so there wasn’t even a technician assigned...
  11. K

    Telkom “testing line”....

    I won’t accept their WiFi phone
  12. K

    Telkom “testing line”....

    Would they then terminate the contract?
  13. K

    Telkom “testing line”....

    I’ve definitely tried they not replying on twitter no more but I’m gonna carry on calling, because they told me the fault has still only been logged and they not even looked into it yet.
  14. K

    Telkom “testing line”....

    I really hope not.. They installed some fibre lines a few months ago, but still haven’t activated them or whatever, because we still can’t apply for Fibre but carry on asking us to review how satisfied we are on how they installed the lines.
  15. K

    Telkom “testing line”....

    I’ve been in contact with Telkom to ask them what’s been happening to my ADSL line. All they can give me is “We testing the line” (which has been off for a few days) but can’t tell me any more information, or how many days it’s going to be.
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