I've been on this contract for a year. Someone at Vodacom direct phoned me and wanted to migrate and said that only my rates would be less, but it was very unclear so I requested for her to send it via mail first, but then she continued to do the migration. I then heard afterwards that my...
I tried all except put my sim in another phone, but I dont see why that would make a difference as nothing changed on my phone or sim. The confirmed they tried to migrate my package without my consent and thats when the problem started. 082 135 just keeps on giving me the run around telling me...
Unfortunately I dont have another phone, but nothing changed on my side. They made changes because some vodacom direct person migrated my package and ever since I cant receive calls.
Since 20 October 2020 I cannot receive any calls. Whenever someone phones me it goes straight to voicemail. I called the helpdesk (082 135) more than twenty times over the last 7 days but no one seems to know whats going on. I've even tried cancelling my contract but that was also unsuccessful...