Recent content by Lindabro

  1. L

    Advice please

    I went onto your site, but the only offering for my address is Vodacom 5G. My hubby works in CyberSecurity & manages 6 different divisions within the company. At night he is a pro Gamer. Currently he cannot sustain his meetings & conferences during the day & is unable to maintain Mythic Raid...
  2. L

    Advice please

    Afternoon folks, We moved into a new property where the previous tenant had a fibre line. BUT now that we are trying to get a line connected, we are told there is no fibre. The previous tenant is my aunt so I have her accounts from Supersonic showing she had a fibre line, there is the ONT on...
  3. L

    CoJ incorrect purchase

    Yes, I think they are with CoJ. The estate agent put me onto them.
  4. L

    CoJ incorrect purchase

    If this is possible, do you know how I can get it revoked? I have not given the number to anyone & have nor tried to enter it anywhere
  5. L

    CoJ incorrect purchase

    WE are being overcharged. I, have logged a query but was told to just pay whilst they investigate or power will be cut off. Then in my rush to pay I made this daft mistake.
  6. L

    CoJ incorrect purchase

    If you check on the CoJ website it is 3 months, I have only 3 weeks left to try & sort this out hence me asking here if anyone knows how to help as my consultant says she has done everything she can.
  7. L

    CoJ incorrect purchase

    The only thing that all 3 branches told me is that it is impossible to revoke the token.
  8. L

    CoJ incorrect purchase

    No, I did not try to use the token. When I realized I had bought the wrong thing I immediately contacted my bank who said they could not do anything. I then went all over to 3 different CoJ branches, Randburg told me that there is nothing that can be done I have just lost the money. Midrand has...
  9. L

    CoJ incorrect purchase

    All very good questions.... I have been to Midrand, Randburg & Booysens & get different answers from everyone. The consultant apparently "works for CoJ" was sent to he by my estate agent. I cannot be the first person to ever make a mistake when entering a meter number? The consultant says that...
  10. L

    CoJ incorrect purchase

    Thank you
  11. L

    CoJ incorrect purchase

    What if the meter belongs to someone overseas - or a AirBnB or anything that stops them getting access... It makes no sense why they need physical access toa meter? Surely this is all saved digitally. If they change the token numer to my meter then even if it has been used it will not activate...
  12. L

    CoJ incorrect purchase

    I have already paid a consultant R2500 to do this... but they say they need to first gain access to the meter that was used & that CoJ have been there twice, but it is in a complex & until they can verify that it has not been used, they cannot do anything - They also said it is policy NOT to...
  13. L

    CoJ incorrect purchase

    Afternoon folks, APOLOGIES IF THIS IS THE WRONG GROUP. I purchased a prepaid meter token for R8500 - but it is for the wrong meter number.... I cannot find out who does own that meter. I have been told that it is impossible for the meter number that the token is associated with to be...
  14. L

    Recommendations for ISP Halfway House, Midrand

    Morning, I have convinced the others that we should go with Cool Ideas. We are in a freestanding house, not in a complex - problem is when I put in the street address to try & process the order it keeps coming back with a complex name. Please assist. Thank you
  15. L

    Recommendations for ISP Halfway House, Midrand

    I am not [putting in an application, everyone in the house needs to decide on the provider... problem is that Cool Ideas is the only ISP that does not show a 500Mbps and 1000Mbps package. The others are leaning towards Metrofibre or Afrihost at the moment.
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