I don't know if it's just me but I've been experiencing a horrible customer experience with metro fiber. They schedule an installation appointment via SMS then never show up then you have to call them only for them to tell you it's been rescheduled only for them to not show up again. What an...
What's sad is that they don't even own up to the issue. I guess it's time to start shopping around for a better ISP though it's almost as looking for less of the evils. I'm very disappointed, I thought RAIN would be better but they just don't care about their customers too.
Folks, I cannot be the only one experiencing the slowness. I mean I have to wake up early to work because during the day the network is crap.
Now even early this morning I'm faced with slowness. How is one to work like this?
In case you want speedtest as I'm assuming that's what you gonna ask...
Lucky you, for me the network is pure garbage. I mean I know I'm using 4G and yours is 5G but damn.
I cannot even watch a video tutorial without it buffering over the place.
Don't believe me? Check the speed below.
Good day
Due to bad signal in my area, I've seen a few companies such as Vodacom provide their customers with external antennas. Is there such a facility with RAIN? Granted it could come at an extra cost which I am prepared to pay.
I know you guys have 5G CPE which can be installed externally...
Good day
I've been using Rain data for a few months now and so far I can get the job done however not optimally as I'd like.
I'd like to install an Outdoor CPE such as the one below. It has a SIM slot from what I've seen on Youtube. Does Rain have something of this nature, I don't mind paying...
Well, it's been ok really. I mean I had bad experience with Telkom during lockdown so that gave Rain the advantage. Telkom was also good, used them for 6 years with no issues but during lockdown one of their towers were down in my neighborhood so I spent about 3 weeks not working optimally and...
I know hey, I have a feeling I will get the same crap today. Then again, it's up to Rain to dig deeper into their customer relationship management and eradicate the cancer that's impacting it badly. Actually they might as well hire me to do that since it seems there's an issue. As the saying...