MetroFiber Useless Service

lsetlhodi

Member
Joined
May 4, 2020
Messages
24
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7
I don't know if it's just me but I've been experiencing a horrible customer experience with metro fiber. They schedule an installation appointment via SMS then never show up then you have to call them only for them to tell you it's been rescheduled only for them to not show up again. What an infinite loop of a horrible service.

Does anyone know how to actually get help?
 
I don't know if it's just me but I've been experiencing a horrible customer experience with metro fiber. They schedule an installation appointment via SMS then never show up then you have to call them only for them to tell you it's been rescheduled only for them to not show up again. What an infinite loop of a horrible service.

Does anyone know how to actually get help?
Are you with MFN directly?
 
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