Recent content by mertin_zn

  1. M

    When do you trade in your vehicle?

    SA is so behind the modern world - even you attempt to buy a hybrid car - certain manufacturers will not extend mplans and after markets mplans and warranties will not touch hybrid vehicles in SA.
  2. M

    Jaguar XFR

    Hi There, Anyone here own a Jaguar XFR? Always admired this V8 and there is one for sale. I have knowledge on Fords and Nissans but limited on Jags and keen to get an understanding of what to look out for and running costs in relation to servicing and parts etc. The car does have a full service...
  3. M

    Rare cars on SA road

    My Hybrid ;)
  4. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool okay fair enough. Thanks.
  5. M

    I am looking for an alternative ISP to WebAfrica

    No I do not use Warp VPN. Additionally the new CPE did not resolve anything. Doing a follow up is admirable from you but a little too late considering I was left high and dry on Friday , where a paid customer gets told its too insignificant and its best to get terminated immediately. So is all...
  6. M

    Vumatel ISP suggestion please?

    @PBCool ..yes that was my experience with Cool Ideas. @Salt check out RSAWeb, Afrihost or Websquad.
  7. M

    Vumatel ISP suggestion please?

    Would avoid Cool Ideas..utterly poor customer service , you will be given the run around for weeks and passed from pillar to post. Check out other ISP recommendations.
  8. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool I think you need to review your internal SLA and customer support. Excess of 3 weeks is a mighty long time for an issue to remain. Also its shady when a customer recieves a call on a Friday evening to terminate and also get told about how insignificant the amount being paid on the...
  9. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool additionally its a trend that when there is any negativity aimed to Cool Ideas on the forums...the responses either imply customer side issues or the problem is mainly elsewhere. No accountability at all.
  10. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool As mentioned again Vumatel reacted promptly this week only. I pay a single bill only to Cool Ideas...so it appears to be a pass the buck scenario? Whilst your SLA might be poor with Vumatel I would expect that's something for you to resolve. Why should I have had to go through weeks of...
  11. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool he called me to say it will be terminated. And currently it is. Thats fine. The issue was with 1 property only..that being said theres no way I will keep the other active given the poor service and what transpired yesterday. Note that it hasnt been back and forth with Vumatel..its been...
  12. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool as mentioned he called me not the otherway around yesterday evening. It was tough luck and Cool Ideas want to terminate immediately. Additionally CPE was swapped out and 2 brand new routers tested ( I bought a brand new Tp link C80 and you guys sent one), yet the problem persits. So is...
  13. M

    I am looking for an alternative ISP to WebAfrica

    @PBCool as mentioned I got a called at 7pm from Cool Ideas telling me that you guys preferred to terminate this immediately. That was extremely poor , calling me on a Friday evening knowing that I have had issues repeatedly. Perhaps also knowing it would be difficult to migrate over to someone...
  14. M

    I am looking for an alternative ISP to WebAfrica

    No its clearly them. I am on Vumatel and they have been quick and fantastic, and there are no issues there. When an ISP takes 3 odd weeks , gets miffed if the customer starts to complain and then calls on 7pm on a Friday evening to say sorry we cant fix and we will cut the line immediately...
  15. M

    I am looking for an alternative ISP to WebAfrica

    Your best suited to go to any other ISP..apart from Cool Ideas. Terrible connectivity issues and customer service.
See more
Back
Top
Sign up to the MyBroadband newsletter
X