Our nightmare with Afrihost finally came to an end. @Afrigirl @Afrihost-Gian @AfriGuy
We could take no more of the frustration of paying R1000 a month for something that didn’t work as advertised and cancelled our Afrihost Pure 5G contract after 16 months of being patient with them as they...
It was not available when we moved into our place. Price is the about the same in our area.
My experience has been that when it does work, the Pure 5G has been faster than a comparable fibre product at the same price which my neighbours have. However it’s been way too unreliable and erratic.
@AfriGuy @Afrigirl you need to be honest with paying customers if your product actually meets QoS requirements. Every month this happens and nobody at your call center knows how to fix it!!
@AfriGuy @Afrigirl please help, this is intolerable and happens every month or so! The uploads are fine so signal is good but your downloads are non-existent on Pure 5G unlimited!
@AfriGuy @Afrigirl Our Pure 5G unlimited is upside down again! Please help, this happens every couple months. First line has no idea how to resolve this, just gets escalated and a couple days later normalizes.
Anyone else have this issue and can shed light on it? I am on Afrihost Pure5G Unlimited and have this issue every few months where my download speeds become terrible and my upload speeds are high? They seem to swap - Usually the first line support can’t rectify it and after repeated calls, it...
Hi,
I am on Afrihost Pure 5G Uncapped and have been getting super slow download speeds but uploads are seemingly fine. This started a few days ago - before that things were reasonably stable for about 4 months.
Anyone had this before or have any idea what’s going on? Support just keeps...