I changed ISP's recently and replied to the sign-up ticket on their system as follows:
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Hi
Router received, thank you.
I need a fixed IP - is there an additional cost?
thanks
Neville
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Their response:
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Staff - 10/01/2025 4:00 PM
Good day...
Got mail from Cybersmart today:
Please be advised that one of Cybersmart`s 3rd party providers will be performing Emergency Network Maintenance. Frogfoot engineers will be completing Hardware replacement. Impact Description: 3 hours of downtime can be expected. Reason for change: Hardware...
It was ok yesterday, 4 Jan, in our part of Table View. Down this morning, 5 Jan. Seems like new problem, same rotten FF network.
Vumatel application logged. At this rate I will have a new line with new ISP and new fibre provider before FF sorts out their shite.
Thinking of moving to Vumatel as that is the other fibre provider in my area. No experience with them, are they any good? Was on Octotel before and never had an issue in the four years at that address. Unfortunately not available where I am now.
More than tripple the price on Amazon.co.za...doesn't look like a winning recipe so far...
I bought one of these just last weekend at Peacock Coffees for just over R600.