So after many threats, complaints and tweets MTN has decided to reimburse me for the tablet I've never to received and add this to the contract invoice.
Just so sad that had to fight so much. In the end it got somewhat sorted, but the trust relationhip as been broken and do not see myself...
Still having issues with them, I cannot even call them on 135 as they've decided to block me even though they receive their money.
Canceled via their online recommendations where you submit to the retentions email address and funny enough in this email they confirm the case and that they will...
Agree, was a big mess MTN blames mondo and just keeps saying the deal expired and Mondo blames MTN for trying to get them to resolve the matter. Samsung just says it's out of their hands.
Just so tired of this bs from this and they always get away with stuff like this.
Hi, Yes The deal was the one you linked. Only I did not know this promotion was from Samsung themselves. MTN still showed this on their web on the 16th I've applied for my device upgrade and now they telling me the promotion ended and no one is taking accountability for this. They want me to...
Good Day all,
Was hoping to get some good advice if possible.
MTN advertised a deal for a Samsung S21FE with a Free Samsung Tablet a7 on their website for R519.
I've gotten a "Soft Reservation for Order" confirmation on the 16 of March. However, on the date of delivery which was the 25th of...