Thank you Jade.
Last time this happened we moved 60% of the email accounts somewhere else and all was good.
They promised a warning long before disk space over runs but nothing.
And we still have no clue which email boxes are so big and how do they receive 160gig of emails in 3 weeks?
Any...
After many personal calls and apologies from 1Grid and promises to fix their broken system, one month later, another R56000 bill! This time with little response or explanation.
This is after we moved half the email accounts away. Again no notice, no warning and no way to even manage the...
Had a call from their big boss. Some billing system went bust and sent out these invoices! Thank you lord! Must say they have dealt with it very nicely.
We have a re-seller account at 1-Grid.
A client stopped using their email and it filled up on the server with tons of email pushing our disk allocation past its limit (They don't allow limits on mailboxes);
1-Grid sent us a bill of R56 000 for one month's usage out of the blue with no warning...