Recent content by RaincheckMyRefund

  1. R

    Rain, Where's the Service and Accountability?

    What I do think would help... Is if everyone seeing this thread shares it everywhere until the right people sees it that will actually do something about this stupid so called internet provider. I will continue to post on this thread until someone does. Thank you... FYI.. please see attached
  2. R

    Rain, Where's the Service and Accountability?

    Service so bad, you have to buy Telkom data to complain about rain... And this right after receiving their payment... Again
  3. R

    Rain, Where's the Service and Accountability?

  4. R

    Rain, Where's the Service and Accountability?

    This is bad...
  5. R

    Rain, Where's the Service and Accountability?

    Yeah no ... It ain't getting better. Rain should be ashamed.
  6. R

    Rain, Where's the Service and Accountability?

    Because, if you haven't heard it before, they keep on deducting their payment if you cancel your contract. Plus ... Me choosing a service is not the issue here. The issue is them not delivering the service.
  7. R

    Rain, Where's the Service and Accountability?

    Yeah... Keep asking my email like you have no records of the past 5 plus years of absolutely no service and constant complaints from me.
  8. R

    Rain, Where's the Service and Accountability?

    https://speedtest.mybroadband.co.za/result/33885317 This is unacceptable. I will continue filing my complaint with ICASA. In 5 years time: I have received one month of what I paid for since 2019.
  9. R

    Rain, Where's the Service and Accountability?

    https://speedtest.mybroadband.co.za/result/33874640
  10. R

    Rain, Where's the Service and Accountability?

    @rain_mobile Thanks for engaging both here and via email. Unfortunately, your comment here gives the false impression that the issue has been resolved — when in fact, I am still experiencing speeds of 600 kbps, despite my "4 Mbps" account being fully paid and my complaints ongoing for over...
  11. R

    Rain, Where's the Service and Accountability?

    We can keep this public, thank you. Last month, after my first post here, the signal was excellent. This month, we’re back to square one. At least you’ve shown that you can provide decent service—even if only briefly. For account verification, my email is [redacted]. Please respond to me here...
  12. R

    Rain, Where's the Service and Accountability?

    Hi everyone, Posting here as a fed-up Rain customer operating under the username RaincheckMyRefund—which should give you a clue about my current experience. For context: I have been paying R535.00 for a 4Mbps line since 2019. In the 5+ years of paying on time every month, my average internet...
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