I have also struggled to find a number or office to complain to. The Telkom Dashboard is pretty useless, as it does everything besides allow one to register a fault complaint.
If I find the correct place to complain I will post the info here...
Is anyone else having problems recently with Telkom LTE? Worked fine for three months and for past few weeks the connection drops to slowest speed, can't even download emails let alone stream media. Tried rebooting several times, picks up LTE, blue and chan indicator on Huawei router, then...