So folks, seems like if you want a decent resolution to your matters, don't bother to dealt with rain support.
Got a reply to my ref. support issue that basically states:
- we/they emailed you the new price.
- No you can't look it the new billing price anywhere online on your records.
- And...
Does Rain seriously not provide any billing amount information in its customer dashboard?
Found out today reviewing our bank statement that Rain increased the package price AGAIN!
Didn't get any (supposedly May) email for the increase, but what really leaves me dumbfounded,
is that no-where in...
Can't believe I have tried to get hold of Rain since monday without success.
Trying to upgrade from 19 hours off peak to RainONE.
BUT...
Phoning the 0800008794 number only gets you a message that you should try again tomorrow as their hours are from 08:00-20:00, but you are phoning during...
So, according to the highlighted parts, are they really upgrading from 19hours off peek to *all day* unlimited for the same price?
Really...?
I would do it if that was really the case, but Im too scared to upgrade from my 19 hour and then I have to pay more for package. There is really no...
I would laugh, if I wasn't crying with frustration.
I do believe I now hold the world record in Speed Test:
Ping: 692ms
Download: -1Mbps
Upload: -1Mbps