Thanks again, @CoolEscalator. I received a call from Maureen (I think that's her name) from your Support team earlier this afternoon. She confirmed that Vumatel made some changes to my line. Seems to be an improvement. I can also confirm that the complaints in my area are tapered off and all...
Hi @CoolEscalator
I've logged #COOL-20260727-2736966 for the frequent disconnects my suburb of Atholl Heights is experiencing. It's now rendering the internet unusable.
The weird thing is that all required lights on my ONT are on, unlike the last time when it was only the "Power" and...
Thanks. Can you please share your steps on how you did that? I'm guessing that you changed the default IP of the ZTE from 192.168.0.1 to something else and then configured the route on your Unifi stack? A screenshot or 2 would greatly help.
Thanks.
So, good news, sad news.
The good news: received my ZTE 5GTS with preinstalled Vodacom SIM card yesterday. Was up and running within a matter of minutes.
The sad news: despite the coverage map showing that my suburb and surrounding areas are 5G-enabled, the reality is that the ZTE is showing...
Will be interesting to hear what sort of usage agreement / thresholds Cool Ideas have in place with Vodacom.
I suppose it does average out over time as not every user will abuse the service. I hope.
Thanks for this. I'll stick with Telkom, for now. Unfortunately there's no Telkom 5G coverage but I do have Vodacom 5G coverage, hence why the Cool Ideas 5G pacakages were appealing.
Thanks, @Forum Reader. I'm seriously considering getting a Cool Ideas 5G Vodacom package and cancelling my Telkom 2TB.
Please confirm, does any unused data on your Vodacom 5G package roll over to the next month?