On a 10Mbps you have 900GB per month. Your line speed will be dropped to 4Mbps if you reach 50% of the 900GB for 2 hours. At 75% usage your speed will be dropped for 4 hours and at 100% for the rest of the month. you will also only receive 900GB the next month up to the date your reached 100%...
Never had a problem with my ADSL line, was installed within the period specified and has never been down. just don't try to upgrade your line, or expect to receive everything they state in their add. The call center is useless and employs only people with an IQ below 30. And it seems no...
Not worth even a free deal from telkom. Its the most pathetic company when coming to customer service or dealing with any complaints. Stay away from telkom if you can.
On 4 May 2018 I signed a 24 month contract with telkom. The contract was for a 4m/s line and ISP services. Part of the contract was a router. Telkom was not my ISP at that time. I had the 4 m/s line already so basically all I did was to change my ISP to Telkom. The router never arrived...