Hi, please can you log another fault.
The same issue has started again.
The appeared to have "fixed it" on monday, yesterday it was okay but there was a small moment of issues, today my connection keeps dropping again.
Please have this urgently escalated. I'm disconnecting from all my client...
#PRM-731-86326 is my ticket number.
I've done the general troubleshooting as per the tech.
Nothing resolved. Sites will randomly state "could not be reached" then pop back in a few seconds later.
Speed tests are all over the place, 250mb > 350mb > 450mb etc.
There's definitely issues.
Past 2 hours been getting random disconnections, local and international sites and game servers disconnecting randomly. Tried swapping from google DNS back to automatic DNS and same thing.
Speed tests also fluctuating.
Awesome, thank you.
Your t1 technicians aren't aware of an issue as they just told me theres no outtage so give them a heads up haha.
Ill wait it out 👌
Hi there
I havent had connectivity since the early hours of the morning. Im in ferndale.
The vuma technicians said theres an outtage in Johannesburg affecting afrihost clients only and the issue is unrelated to the maintenance theyre doing.
There's no notice on your side. Are you aware of...
Hi,
Also posting about limited connectivity.
Since the early hours of this morning, I have connection for about 5 seconds then its down for 10 seconds.
No warning lights on ONT or router both rebooted multiple times.
There was a Gauteng network incident on the Afrihost site but that has...
@Afrigirl @AfriNatic
Connection still not up since Friday.
I manged to eventually get an update on my support ticket last night that the ongoing network incident is being halted for security reasons.
Can we escalate and get an ETA on resolution?
@Afrigirl @AfriNatic
Connection is still down.
Vumatels website is saying there's still an NWI in Ferndale. (Logged on Friday).
Afrihost has removed theirs on their website.
can you find out from vumatel if they're aware of an issue by any chance?
Okay.
We need some communication now regarding the Ferndale outtage...
Everything is going unanswered and it's getting a bit annoying.
Internet has been dead since 6pm Friday night and there's been 0 communication about it.