The setup - have an alarm with a receiver so can activate, deactivate with a fob. Also have a led mounted outside the house so I can see when the system is armed.
I have a Pi installed where have a fair number of items operating such as garage door openers, gate openers and a few light circuits...
Thanks Axxess Lady. I did come right, but did require me chasing the issue.
In being fair with my criticisms, my chasing did involve using the online chat and it is the first time ever with an online chat that I have experienced that the agent understood, was able to assist, and resolved the...
Absolutely agree on cost of a business SLAs and not suggesting that we try match those at domestic level. Best effort , in my view, is just too loose a term.
In many of the domestic ISPs Terms & Conditions, there is this clause indicating that their services are on a 'Best Effort' basis.
Two questions I have on this:
Is there a definition of this term or is it subjective with applying a reasonable man test?
In today's world, is best effort still...
Spent an hour on the phone yesterday. Got cut off twice after waiting for over 20 minutes each call owing to "High Volume of calls".
Clearly if all of us are experiencing this wait owing to high call volumes over such an protracted period, there is something fundamentally wrong. Are they...
Also logged a ticket 2 days ago, still no response. Seems from this thread, that unless you DM The Axxess Lady here, you will not be helped. Sad for a company that was at one stage doing really, really well.
Take a look at Hellopeter too - pages of bad service reports...
How to go from Hero to Zero in a short space of time.
Agree with all that has been said on support being lacking. Their systems are clearly not supporting their business and appears to be no standards or methodologies in place, other than their agents scripted responses.
You have invested...
Excellent Feedback and Transparency FrogFoot. Most of us are techies and appreciate the open approach, and probably garner empathy as we all have similar issues in our day jobs.
Where did you get the name FrogFoot? Must be an interesting story in that.
Just moved to fibre and found out that very few FNOs offer static IPs.
I am aware of services such as DynDNS and NoIP. Are there any other alternatives that you may have considered.