I got a call today from Eugene to let me know it is now sorted. No idea if it is true though as I cancelled and went with Cool Ideas. Did a test now and running 233 ping stable to WOT NA Central ( wotna3.login.wargaming.net ) no packet loss. 172 stable to EU.
Not sure who your ISP is but here is a detailed answer from my ISP Evonet (ex Cybersmart). I also have to say that their IT manager also took the time to call me and explain the issue and assure me they are working on it.
Good day
I just wanted to give you a update.
So furthering our...
I am hoping someone can assist with this and Crystalweb/Evonet are saying its out of their network therefore they can't help me and giving me shrugged shoulders. Wargaming whom I am pinging says contact my ISP.
The problem starts at the 4th hop.
Attached my Pingplotter screen grab.