@Afrigirl
Can you confirm if the issue at the Octotel CapeGate Node in Brackenfell has been resolved. I live in Kraaifontein and feed off the same node and my connectivity is still down.
According to the Octotel status it has been resolved.
@Afrigirl
I upgraded my fibre package from 50mb to 100mb through the ClientZone Web Portal, however after 24 hours and spending about two hours on the WhatsApp helpdesk my line speed hasn't changed.
I followed all requested procedures, turning off my ONT Box and router, rebooting it. I even...
@Afrigirl Did Afrihost just go down in the Western Cape Northern Suburbs? Can you please confirm? Reports coming in via social media as well as DownDetector.
Addendum:
Octotel Outage | Cape Gate
21:16, 13 DEC 2022
MEDIUM IMPACT
Octotel has informed us of a network outage affecting Cape Gate...
We were down for almost 2 hours, an outage was reported. But we've been back up for 40 minutes now without incident. But have received no explanation as to what happened or why from Octotel.
@AfriNatic Do you know of any outages at the CapGate Node in the Western Cape? It's an Octotel issue, but as a Afrihost customer I'm hoping you provide details and offer additional information like a potential ETA on when it will be back up.
Thanks
@AfriNatic turns out it was a non issue, thought it was related to the down time yesterday, my ONT box was accidentally switched off.
I'm back up and running. Thanks though.