You all good at defending Telkom , guess u part of the umbrella ...I understand t&cs and nobody can remember them on hand but if you do a migration it is then important for the sales agent to inform or remind you about the technicalities involve...to show some sort of transparency...and in the...
Please then explain why...and why can't they reimburse you with your money spend on the airtime/data...it's sad to see ppl just except this as if it's normal....we'll it's not on at all... besides why weren't this info explained on the migration from prepaid to contract...after 24month if...
I hear you so when this happen to data why can't it happen to spending ...why must the customer always suffer the consequences...this is not my first bad experience with this provider I had many...this is what they do unfortunately
About a month ago I changed my prepaid number back to topup contract due to business, before doing this, I've just purchased prepaid data (5.5) ...when the topup contract kicks in I had the new topup data running before my prepaid data,which than expired, although the prepaid data was...