Recent content by VariableFoo

  1. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    Something like to that effect, they have been attempting to get hold of my Dad during the day and he's been unable to answer the calls whilst he's presenting. Thanks for you help, going to run with it For reference the process we will follow: Order a new line + data (Openserve / Cool Ideas)...
  2. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    Hi There, the team is bit confused.. can you have a word with them when you get a chance, they might need some context? New tickets for the swapping of VumaVillage to OpenServe COOL-20221118-1062661 and COOL-20221117-1061896
  3. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    Thank you the current ref is: 20221110-1056864
  4. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    According to Cool Ideas coverage map it's definitely an option, I think it's worth a shot! How do we proceed?
  5. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    It's a free standing house, I didn't see Active Ethernet as an option. I had a look at openserve and TTConnect and they both seem to provide coverage, just not sure if they are also running on DFA, I suspect openserve could be independent of DFA (telkom). Good to know it's not oversubscribed...
  6. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    We have SADV and Vuma but I suspect they are on the same DFA backhaul link, I guess switching won't help but paying for an intermittent service that's been an ongoing issue for over a year (based on the support ticket history) is honestly ridiculous. If this is true and it hasn't been...
  7. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    Indeed Vuma Villages, Westedene Benoni, the question then is it a Vuma issue or Cool Ideas?
  8. V

    Cool Ideas Fibre ISP – Feedback Thread 4

    Hey there, trying to help my dad, support has given him the run around for months now. Hopefully someone here has some experience with this issue: It seems that when attempting to establish the PPPoE connection it often fails to authenticate, after a random interval of time (sometimes many...
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