Telkom LTE RICA - Bank statements

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VariableFoo

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I popped round to the local Telkom Direct shop in the hopes to sign up for the 100GB LTE package as my DSL is currently down and I honestly have no idea if/when it will be repaired, plus It maxes out at 4mb on a good day.
I assumed they would need the standard documents for RICA, proof of residents and an ID book or passport. I clearly assumed wrong as the lady asked for three months bank statements... I thought this was odd and I challenged the requirement as I have been a solid subscriber to Telkom for ages and clearly this is not a RICA requirement. The lady said that this branch in the mall is mostly a mobile branch and I should go to a Telkom direct shop. So I mozied on off to a Telkom Direct shop and they had the same requirement? bank statements for RICA!. WTF.

This has kind of soured the idea of Telkom LTE, Cell-C is about the same price so might make that jump, or try a local WISP.
 
Normal. It is anyway easier to just get a copy of a bank statement.
 
Its not for RICA. Every time you sign up for a new package, at Telkom they want proof of income... irrespective of if you are an existing customer or not.
 
I get that they would require that for credit eligibility, the sales rep spun a whole story around why it's RICA related, something about proving where your income came from versus your proof of residence.
 
VariableFoo said:
I get that they would require that for credit eligibility, the sales rep spun a whole story around why it's RICA related, something about proving where your income came from versus your proof of residence.
Click to expand...

Some low level employee with minimal brain power can obviously misunderstand complex things like credit vetting and RICA, so don't pay her "explanation" much mind.

At least they are not MTN with even more stringent requirements (like 2 forms of identification and more).
 
I'm in the East Rand area, DSL has been down for 3 days... I've started resorting to venture outside and look at things called "books" it's oddly satisfying.
 
Does anyone know what they do with the bank statements? Do they go through them ? What criteria do they follow to approve or disapprove someone. Seems a bit arbitrary.
 
mak2000 said:
Does anyone know what they do with the bank statements? Do they go through them ? What criteria do they follow to approve or disapprove someone. Seems a bit arbitrary.
Click to expand...
They just want to see 3 consecutive months of salary deposits. No auditing done of your statement
 
Normally if your last contract was in a certain range they won't ask for a bank statement.

Anyway this dumb, if you go to Cell C the requirement will be the same.

You've already provided your bank statement, so you can provide it again.
 
I guess it's all to do with living in a country riddled with fraud and generally bad personal financial practices. You would think that having a sound credit record would suffice. Anyway, they eventually fixed my dsl line, hopefully it holds out over the festive season.
 
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