My 500MB/s Fibre has run at 6MB/s for more than 2 weeks now. The first call was closed without contacting me. The second is open and nothing is happening. Checking my B number on Openserv does not show any fault logged this year.
Does Metro Fibre sound like an alternate option and how is their...
So what did you find?
What is this BS that you can control everything yourself?
There is no option available. Cancellation is a manual mail thing.
Why do you guys lie to the public
Even your support links are BS.
Then you get a signon:
Using my rain credentilas give me:
On using new passwd...
As I stated before now for the cancelation nightmare.
So on advice from the rain representative, I was contacted to confirm that cancellation is through.
Now the question begs me, will RAM take the router off?
But that is not the issue today.
AS YOU CAN PROBABLY GUESS WHAT HAPPENED ON THE...
Next challenge is now to cancel the service:
5 Dec 2020, 15:48 SAST
Hi
Hope this finds you well.
I would like to apologize for any inconvenience caused..
Please advise on the reason for cancellation?
Is this an immediate or scheduled cancellation for month-end?
Can you please provide me...
Hi no site visit and..................... correct tower, the other tower 4.09km is gone.
So that proof again that tower 4.09km Olievenhoutbosch has an issue.
What worries me is that I now apparently need assistance at my home?
I am connected to a tower, which are show in this mail trail to have an issue for literally months and you are going to fix it at my home?
Honestly, I get the idea that rain do not have a clue.
I really would like to have a...
Hi rain
For your attention/information here is the feedback from your helpdesk:
"24 Nov 2020, 08:28 SAST
Good day,
Can I send a technician out to assist you?"
I replied yes please immediate
I am so fed up, words cannot describe.
rain connection does not even show a picture.
When I use my mobile to connect to rain site I see this/
Everytime I connect to this tower, my signal is gone:
PLEASE DO NOT COME WITH THE POWER FAILURE EXCUSE, THAT ONE HAS BEEN USED.
PLEASE STOP ME FROM...