Hi @Afrigirl. I am having another issue with Airmobile. I've gotten a new device, the esim is failing to activate. Made contact with the support team yesterday and they escalated the issue to MTN, they advised to do the usual restarting of the device which I've done multiple times, today again...
Finally, service has been restored.
Final note, not a single Afrihost support person got back to me with feedback, and after being promised on 3 occasions that a manager would call, this never happened as well. Imo, there is nothing worse than lying to a customer.
Trying to log a legitimate...
Yeah man, I have AM data, noticed a considerable difference in service compared to Telkom where Telkom is better (as much as I hate saying that).
And no resolutions prompts.
Yeah man, I hope so too.
I'm wondering now if a number port straight to MTN would have been the same fail I'm experiencing now.
Just the fact that you get no updates from Afrihost is shocking, thats like the least i'd expect.
Anyways, it wasn't about the cost of voice or data for me, it was service.
Hi all. Update from my side.
18 days now, still no voice service, not a single update from Afrihost since I've attempted this number port.
I've always had top things to say about Afrihost, but this is the absolute worse service I've ever experienced
Hi all. Can anyone assist me please, after attempting a number port to AirMobile for the past 2 weeks I've had no voice service and only getting responses that the issue is being escalated.
Afrihost ticket number is IDS-475-75922.
Yello all.
I'm a rare MyBroadband visitor, but thought I'd share my AirMobile experience here.
On the 10th of Feb I decided to try out Afrihosts AirMobile service, my fibre is with Afrihost and because of the awesome service I've always received from them this was sort of a no brainer for me...