Recent content by websquadza

  1. websquadza

    Web sQuad ISP - Feedback Thread #2

    Checked now, nothing listed on the Vuma Faults, closest incident to you is in Cyrildene, which is some way off. Can you log a fault so the team can log with Vuma?
  2. websquadza

    Slow internet in the evenings

    Still waiting for a ticket ref. But ok, you're being gaslit.
  3. websquadza

    Web sQuad ISP - Feedback Thread #2

    I know that there were a few issues on the west rand, related to Reflex. Please let me know if you're still seeing any problems.
  4. websquadza

    Web sQuad ISP - Feedback Thread #2

    Howdy, apologies for the late reply to this one. 100% on us, we did say we would have this back up and it's not yet done. I've spoken to the team, and we have made it a priority to have the looking glass up during the next week. It's a valuable tool, not just for new clients but existing clients...
  5. websquadza

    Web sQuad ISP - Feedback Thread #2

    Translated as: "Hi Web sQuad. I'm seeing really weird issues with my line, and would love for you guys to help me. I used to think you or the FNO were purposefully throttling me, eyeballing my traffic and trying to make my experience rubbish, but I am willing to reconsider this and rather...
  6. websquadza

    Web sQuad ISP - Feedback Thread #2

    Howdy, no network issues since the outage earlier was resolved. Seems to be an unrelated issue. Please let me know if you've logged a ticket and I will get the team to take a look at your service.
  7. websquadza

    Web sQuad ISP - Feedback Thread #2

    JHB - Services fully restored. RFO: Teams were working on an internal service to manage traffic between leafs in our Isando environment and our metro network. Unfortunately a legacy config meant that a vlan used was also spanned across leafs physical interfaces. This was not picked up. As soon...
  8. websquadza

    Web sQuad ISP - Feedback Thread #2

    JHB: We are aware of an issue, teams are on it
  9. websquadza

    Web sQuad ISP - Feedback Thread #2

    Morning, picked up an issue on the one switch which Vuma NNI sits on. It's been stabilised, everything is operational and team is investigating what caused the issue.
  10. websquadza

    Web sQuad ISP - Feedback Thread #2

    Happy Monday Folks. If you're using Mikrotik, a not so gentle reminder to update your Mikrotik to the latest stable or Long term branch (ROS 6/7). There is an SSH exploit that allows attackers to gain root access without credentials. While you're at it, make sure your router's SSH is not...
  11. websquadza

    Bloem Fibre Options

    Happy to assist, drop me a PM with your address and I can confirm if you have more than one FNO option.
  12. websquadza

    Aerial fibre installation - use my own conduit?

    You can run standard 20/25mm conduit. Their drop cable has generous bend radius tolerance (but acute 90 degree bends are a problem), where you can, try use larger radius bends. Add a slack box at your boundary wall where you pick up the fibre, and another slack box at the entrance to your home...
  13. websquadza

    Web sQuad ISP - Feedback Thread #2

    Thanks for your patience on this one. Accounts will sort out a credit and revert asap.
  14. websquadza

    Web sQuad ISP - Feedback Thread #2

    We've picked up some flaps on our NLD paths between CPT and JHB, causing some packet loss and drops. This is due to multiple outages currently in progress. The affected paths have been shut down manually until the repairs are complete.
  15. websquadza

    Web sQuad ISP - Feedback Thread #2

    Apologies here, this one was missed completely. Are you still seeing these issues?
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