Recent content by Wilhelmc

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    Intermittent packet loss

    No internet connection for most of the day 100% packet loss. Ticket logged via Afrihost to Vuma yesterday already as the problem started yesterday but no response. Ticket logged on 5th June 2026 01408246 still open way past the 24 to 48 hour turnaround time. No resolution. New ticket logged...
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    Intermittent packet loss

    Still no resolution I gave up
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    Intermittent packet loss

    @Afrigirl Today's test
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    Intermittent packet loss

    Let's hope it will be sorted with the complaints to ICASA. Afrihost logged another ticket with Vuma today and said it will be resolved in 24 to 48 hours. They expected tests to be done on a line that drops for a few seconds to minutes by the time the test starts to run the line is stable hence...
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    Intermittent packet loss

    Good Evening Tests done just now showing 100% packet loss. Is this enough proof that there is something wrong on my line. I have logged a complaint with ICASA as well as Afrihost and Vuma does nothing to assist. @AfriNatic and @Afrigirl I'm waiting for senior management to contact me.
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    Intermittent packet loss

    Hi Up until now where the line is not working no feedback from Afrigirl or Vuma. Worst service providers ever.
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    Intermittent packet loss

    Please let me know when they assign the IP address to your line and what the outcome is.
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    Intermittent packet loss

    Hi This has been going on for more than 2 months now and 6 tickets logged. Afrihost does not mention this issues. Every time the tickets gets closed as fault resolved. Thank you for the information. Much appreciated
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    Intermittent packet loss

    Good day Afrigirl How do you expect me to sit in from of my pc when the issue occurs and run a cmd test by the time I can run the test the loss has passed and line has re-connected? As you said you have proof why is that not enough for Vumatel. Let Vumatel send a technician over to my house to...
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    Intermittent packet loss

    She hasn't replied since Thursday where she requested more tests which was uploaded on this forum. I'm getting no feedback from Afrihost or Vuma you are the only one assisting me and I'm not even a client of Cool Ideas.
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    Intermittent packet loss

    6 tickets logged with Afrihost and Vuma and all they do is close the tickets saying resolved but the issue persist every single day.
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    Intermittent packet loss

    Yes but it's all the time between 6pm and 9pm and the devices loose connection when the loss occurs. Sometimes I have to restart the ont to find a connection again. Once the red lines shows it's 100% packet loss and the devices is showing no internet connection. What is the problem on the line...
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    Intermittent packet loss

    Google
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    Intermittent packet loss

    Today
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    Intermittent packet loss

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