Not trying to hijack (will do a separate thread once this drama is resolved) but in the meantime I figured I'd add my experience as a warning for prospective customers:
Quick update: after submitting the visa chargeback dispute electronically, and subsequently performing seemingly never-ending hoop jumps to keep the dispute moving forwards, earlier this week I received an email from my bank which sadly stomped all over my remaining enthusiasm to proceed down...
@AfriMan
I've been struggling with a billing issue all week, please help
https://mybroadband.co.za/forum/threads/afrihost-customer-support-woes.1045325/
Hello Internet + Afrihost
While most of you likely wont care about my story, I figured I'd share it anyway on the off-chance that somebody within Afrihost management may sit up and take note as this is almost definitely not the sort of customer experience you are striving for.
Today marks the...