Customers with unique names struggle to get Checkers discounts

[Luis]

Customers with unique names struggle to get Checkers discounts

Shoprite said it fixed a bug that resulted in some customers whose names included special characters, such as accents or symbols, not getting Xtra Savings discounts loaded on their product basket.

MyBroadband recently noticed a peculiar first-hand complaint about this issue from a member of a prominent Pretoria residents' community group, Annelie Naudé.

 

[Nerfherder]

Special characters are pretentious.... they deserve no discount.

Yes charmuneletopkappieopdiee, I mean you.

 

[Unreal]

Bursting into tears over Checkers discount is wild though

 

[Nerfherder]

The breakthrough came when her husband suggested that she change her surname on the Checkers website to remove the accent on the “e”.

Give that man a job in the QA department.

Who would have thought hey ? a moment of disappointment for a lifetime of checkers discounts.

 

[Crowley]

The more important question though, can Checkers now scan her Xtra savings barcode on her watch?

 

[r00igev@@r]

And I thought they just ignored me because I was a knob.

 

[thebigguy]

That's the reason my spouse never adds her accents anywhere as it always causes issues . Even her bank witch she has been with all her live doesn't use her é. I actually have to check our marriage certificate, maybe I am not even married legally.

 

[Dean]

MyBroadband recently noticed a peculiar first-hand complaint about this issue from a member of a prominent Pretoria residents' community group, Annelie Naudé.

Just curious, what makes a residents community group "prominent"?

 

[Skerminkel]

I assume only individuals can get these cards. Otherwise they would have picked up on it long ago with having all the Hoerskole in the country and all...

 

[Skerminkel]

Special characters are pretentious.... they deserve no discount.

Yes charmuneletopkappieopdiee, I mean you.

Be lekker. Don't be a döös.

 

[CPTBoy]

Should have just gone with UTF8 from the start.

Baffles me that they went plain ASCII as surnames specifically can contain umlauts and such more than you think.

 

[supersunbird]

@Hanno Labuschagne

What is a prominent Pretoria residents’ community group? A Facebook page you are on? A WA group you are on?

 

[Ninja'd]

Just curious, what makes a residents community group "prominent"?

Probably has the worst and loudest types of Karens (American pronunciation), which being Pretoria might actually be the case.

 

[Ninja'd]

The breakthrough came when her husband suggested that she change her surname on the Checkers website to remove the accent on the “e”.

Since she made the change, discounts on promotional products have been consistently applied. She advised others with surnames featuring an accent to try the same fix.

Naudé suspected the issue was because Checkers’ system was not built to handle letters from extended character sets, relying on basic ASCII.

S**t, I'm screwed as well.