Vuma Reach Fibre - Mitchell's Plain/Strandfontein

Hi @Afrigirl

Could you please have look and see why things are so intermittently slow for the past 2 months or so? It's random but mainly later in the day and evening... feels like congestion we used to have on ADSL in the old days.

pinplotter 19.06.2026.png

Speed tests are all good every time I check but everything feels lethargic and slow at times. It's a 40/10 line

speedtest 19.06.2026.png
 
Hi @Afrigirl @AfriNatic, the loss is happening again, and since @Nikkel is experiencing the same could it be looked into please.

The loss originates at 169-1-2-245.ip.afrihost.capetown and 169-1-2-241.ip.afrihost.capetown. When I use ExitLag my packetloss magically goes away as it bypasses afrihost's network.

Edit: The loss mainly occurs during peak usage hours. Even when I am the only one using the connection.
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Edit: The loss mainly occurs during peak usage hours. Even when I am the only one using the connection.
Your quote here echoes what "I feel" is "congestion" It's been coming for quite some time but just got worse in the last two months or so... you can do 1000 speed tests and it all shows full speeds yet the overall experience feels degraded and leaves you frustrated!
 
Yeah its been happening for a bit but lately it's been super bad. I cant play any games without exit lag because of the packetloss and jitter. Let's hope afrihost can fix it
 
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Its almost been 7 years
Yeah its been happening for a bit but lately it's been super bad. I cant play any games without exit lag because of the packetloss and jitter. Let's hope afrihosf can fix it
I don't game much per se but the general mundane stuff like opening the next page on a forum or Youtube leaves much to be desired compared to previous years and its snowballing to a point where I had to complain
 
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Its been 7

I don't game much per se but the general mundane stuff like opening the next page on a forum or Youtube leaves much to be desired compared to previous years and its snowballing to a point where I had to complain
Yeah I get you. Im playing rn and getting 5-10%PL
1782065153263.png
 
Your quote here echoes what "I feel" is "congestion" It's been coming for quite some time but just got worse in the last two months or so... you can do 1000 speed tests and it all shows full speeds yet the overall experience feels degraded and leaves you frustrated!
Yep same here its frustrating...
 
We will be monitoring the NAT environment tonight to determine whether any further occurrences are observed.
The team has reviewed the session data from the past three days and identified a small number of drops on the CPT NAT infrastructure during the reported time periods over the weekend. The packet loss observed in the shared pingplotter results also appears to correlate with the NAT hops along those paths.
 
We will be monitoring the NAT environment tonight to determine whether any further occurrences are observed.
The team has reviewed the session data from the past three days and identified a small number of drops on the CPT NAT infrastructure during the reported time periods over the weekend. The packet loss observed in the shared pingplotter results also appears to correlate with the NAT hops along those paths.
Hey @Afrigirl its happening rn:
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