Bank Zero - proof of funds

My partner received a email also from Bank Zero soon after we opened his account a week or two ago. He only has his living annuity that pays out a amount beginning of the year. So I selected that when we opened the account on the app. Now they want proof of it.

I dont understand why because they are not extending a line of credit to him. Anyway, he will be phoning the lady that helped him with this annuity and see what she can send him as proof.
 
My partner received a email also from Bank Zero soon after we opened his account a week or two ago. He only has his living annuity that pays out a amount beginning of the year. So I selected that when we opened the account on the app. Now they want proof of it.

I dont understand why because they are not extending a line of credit to him. Anyway, he will be phoning the lady that helped him with this annuity and see what she can send him as proof.
Is a bit odd but then again I only have a Tymebank account which I hardly use and BankZero and maybe a new thing
 
Does Bank Zero support payshap payments ?
 
My partner received a email also from Bank Zero soon after we opened his account a week or two ago. He only has his living annuity that pays out a amount beginning of the year. So I selected that when we opened the account on the app. Now they want proof of it.

I dont understand why because they are not extending a line of credit to him. Anyway, he will be phoning the lady that helped him with this annuity and see what she can send him as proof.

Source of funds, for FICA I'd guess
 
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