Rectron network offline for days and won't say if it was caused by a cyberattack

[Crowley]

I hope they redo their rectronzone website while they are at it. Its very hard to search for stuff on there.

Rectron's is a masterpiece compared to Axiz.

 

[Tech Guy SA]

They actually closed early on Thursday morning, not Friday.

Most staff had left the Midrand branch by midday on Thursday and were told not to come in on Friday "for security reasons." Staff are expecting to receive an update either over the weekend (nearly over) or early next week.

CPT left thursday afternoon my client rocked up later that day forgot to tell him (*in midrand)

They still off

I just received an update, they will be closed tomorrow. Staff still don't officially know why.

same here. only way to reach is via cell numbers as did hear my guys got my mails.

Feed is working weather its actually updating is another story. came on mbb hoping to hear answers.

Still closed with no update given today. IMO, they are handling the situation very poorly. Not communicating with their customers at all.

Cause they cant from what i can tell them coms are down nothing is communicating.

Their Azure server still on though.
but i agree at least have a notice on rectronzone.

I hope they redo their rectronzone website while they are at it. Its very hard to search for stuff on there.

never had issues there. the descriptions maybe a issue for me but even their images suck in general

No one does like syntech which has the best layout etc just wish their images were not white.

if you think rectron search was bad look at frontosa or pinnacle.

 

[Progenix Oj101]

What rumours are going around about what has actually happened, a ransomware attack?

Everything is rumour at this stage. It’s probably best not to speculate.

if you think rectron search was bad look at frontosa

It works extremely well IF you learn their stock code convention. There’s no need to know SKUs off the top of your head as their code convention is actually quite logical.

Fun fact, Rectron used to use the exact same type of codes back in the day when Victor was at Rectron, before he started Frontosa. Having been using such codes since I was barely a teen might count in my favour.

By the way - if you like being able to see whether other branches have stock, what’s new, what’s been recently stocked, being able to add a quantity on the search page, it now taking 24 hours before you get logged out, being able to sort by price or availability, and quite a bit more… You’re welcome. I’ve joked with Michael that I want to be credited by name. He’s extremely open to suggestions and has implemented most of my ideas other than those that have little benefit to pretty much anyone but me, or requires too much work to do anytime soon.

 

[Tech Guy SA]

Everything is rumour at this stage. It’s probably best not to speculate.


It works extremely well IF you learn their stock code convention. There’s no need to know SKUs off the top of your head as their code convention is actually quite logical.

Fun fact, Rectron used to use the exact same type of codes back in the day when Victor was at Rectron, before he started Frontosa. Having been using such codes since I was barely a teen might count in my favour.

By the way - if you like being able to see whether other branches have stock, what’s new, what’s been recently stocked, being able to add a quantity on the search page, it now taking 24 hours before you get logged out, being able to sort by price or availability, and quite a bit more… You’re welcome. I’ve joked with Michael that I want to be credited by name. He’s extremely open to suggestions and has implemented most of my ideas other than those that have little benefit to pretty much anyone but me, or requires too much work to do anytime soon.

ja no i never have issues as i tell clients SKU doesnt lie (unless you frontosa and kingston or HDD's that side) do wish kaira would put a prefix on theirs especially the ones with 4-5 digits conflics with steelseries and port.

same with Keychron and Syntechs miss matching images (forgot which one it was)

i know about whats new i also open the feed save to xml and go to the collum DateCreated (my rectron feed is custom tho wish it would split which warehouse is which instead of combining since i have access to both (technically others))
<- Rectron

(yes thats the last date and time)

<-- Frontosa

But i usually grab the feeds and DUMP them on my end see what pops up as new (you check Syntech is gonna do **** not sure if i could share that publicly yet)

when it comes to frontosa i actually like their system IF you know how to search sure. Yeah i speak to micheal time to time nice dude very informed as well using custom json mapping for my frontosa feeds but i use CPT for feed and JHB for price feed since they strict on pulling feeds over a specific amount of time.

Their new system with the description is great though did tell him do transparent background images but for example J5create i still prefer pulling the entire thing off J5Create.

Corsair wise i see their images are easier to grab now than they were a few months back (always had to go into their source code for one and then i just map it and then use IDM to pull the rest) maybe the one thing slowing me down is images cause i need transparent so frontosa doing that (that ive noticed) helps a lot if i cant find it.

Lot of life savers out there
but nothing is funnier than Syntech having too many Ryans (If you reading this Ryan you know what im talking about ahahaha)

all i need is SKU, Barcode, vendor code (if needed) and description name, if there are images bonus ,,,transparent ones even better.
Rectron when they had a marketing lady in CPT (like to make friends) had a feed for images but it was such a mission to pull and even when you did half of them were crap quality)

DO wish Rectron listed the laptops with better details to be honest even Tarsus does a better job at this but their images dont meet my requirements.

Gonna speak to mustek tomorrow see if they affected as well. out of curiouosity i dont think Rectron has a Randsomware issue i know its suspected due to the nature. a Ddos maybe but not for this long.

Delt with a lot of attacks my end last year (A.I crawlers being used as a form of a ddos) fun and games till your SQL gets destroyed (Cause you backing it up and they just causing your server to OOM while you backup up and optimising) but ive implemented on my end maybe 100 lines of custom rules and growing not sure how its been for you.

 

[Park@82]

never had issues there. the descriptions maybe a issue for me but even their images suck in general

No one does like syntech which has the best layout etc just wish their images were not white.

if you think rectron search was bad look at frontosa or pinnacle.

Syntech's search function works great. The Rectron website is terrible in comparison.

Maybe I just have bad luck when I try to search their site. I have complained to them before about it, sometimes I would search for something specific and random unrelated stuff would come up.

 

[Tech Guy SA]

Syntech's search function works great. The Rectron website is terrible in comparison.

Maybe I just have bad luck when I try to search their site. I have complained to them before about it, sometimes I would search for something specific and random unrelated stuff would come up.

So if a unit is out of stock at all their branches its unsearchable or removed as if it hides non stock items the way it behaves

BUT a lot of their stuff is not searchable specificly not in stock items.

Syntechs is fine.. unless you try and run a search with a empty field then their site start to half crash in your browser (kinda fixed from last time) just super slow but helps me know on top whats new since it displays new first.

but yes their keywords on rectronzone is very crappy in comparison. their filters need work though never use it cause of how half empty the job was done on it.

 

[Progenix Oj101]

Corsair wise i see their images are easier to grab now than they were a few months back (always had to go into their source code for one and then i just map it and then use IDM to pull the rest) maybe the one thing slowing me down is images cause i need transparent so frontosa doing that (that ive noticed) helps a lot if i cant find it.

Just use Corsair’s portal? They have more images than you could ever use, with everything from transparent backgrounds to full environments /shrug

The rest I can’t comment on really. I only use search if I don’t know what I’m looking for.

 

[Tech Guy SA]

Just use Corsair’s portal? They have more images than you could ever use, with everything from transparent backgrounds to full environments /shrug

The rest I can’t comment on really. I only use search if I don’t know what I’m looking for.

was refering to corsairs site yes. a while back first image can right click open image next tab but at somepoint you couldnt unless you got the source links now its easy.

 

[longboy]

One of my sources just gave me the copypasta usual:

Cyberattack - Sources close to the matter confirmed that a severe security breach compromised the distributor's primary network.
Ransomware Suspected - Although Rectron has not yet publicly confirmed a specific ransomware payload, the catastrophic nature of the outage—requiring complete isolation of regional networks and physical office closures—is consistent with emergency containment protocols used during active ransomware encryption attacks.

While I do symphatise with them - they kinda do deserve it...Ironic in a weird sense. They should know all about Hardening and Firewall / Cybersecurity protocols, being a Billion-Rand Tech/IT Distributor. Hiring a PROPER in-house Cyber-Security expert or former blackhat/whitehat with some help would hardly leave a massive dent in their turnover.

They prob left Port 22 Open

 

[Tech Guy SA]

One of my sources just gave me the copypasta usual:

Cyberattack - Sources close to the matter confirmed that a severe security breach compromised the distributor's primary network.
Ransomware Suspected - Although Rectron has not yet publicly confirmed a specific ransomware payload, the catastrophic nature of the outage—requiring complete isolation of regional networks and physical office closures—is consistent with emergency containment protocols used during active ransomware encryption attacks.

While I do symphatise with them - they kinda do deserve it...Ironic in a weird sense. They should know all about Hardening and Firewall / Cybersecurity protocols, being a Billion-Rand Tech/IT Distributor. Hiring a PROPER in-house Cyber-Security expert or former blackhat/whitehat with some help would hardly leave a massive dent in their turnover.

They prob left Port 22 Open

makes sense with the no staff on premises.

but anyone can guess this.

and to say someone deserves it is a bit harsh. although ive laughed when their systems goes off and i ask them arent you the solution lol.

but still no one deserves it. Its also bread and butter for the staff and their families.

 

[longboy]

makes sense with the no staff on premises.

but anyone can guess this.

and to say someone deserves it is a bit harsh. although ive laughed when their systems goes off and i ask them arent you the solution lol.

but still no one deserves it. Its also bread and butter for the staff and their families.

I'm being entirely cold and logical - if you don't prepare properly then you deserve the inevitable outcome -even more so for a corporate their size and considering their Turnover.

 

[Tech Guy SA]

I'm being entirely cold and logical - if you don't prepare properly then you deserve the inevitable outcome -even more so for a corporate their size and considering their Turnover.

dont like agreeing with this but yes.

 

[Progenix Oj101]

was refering to corsairs site yes. a while back first image can right click open image next tab but at somepoint you couldnt unless you got the source links now its easy.

It sounds like you’re talking about their website, not their asset portal.

 

[Tech Guy SA]

It sounds like you’re talking about their website, not their asset portal.

No one my end shared that with me.

 

[Tech Guy SA]

So they still closed today and still in the Dark as to why or when they open again.

 

[EmmanuelGoldstein]

So they still closed today and still in the Dark as to why or when they open again.

 

[Progenix Oj101]

No one my end shared that with me.

Oh jeez, I couldn't live without that. It has SKU sheets, product images with clear backgrounds (20-30 per product, per colour), environmental images, pre-made banners, videos, "enhanced imagery" (the images that say things like "Dual 360mm Radiator Support," etc).

So they still closed today and still in the Dark as to why or when they open again.

I just received an update, they will be closed tomorrow. Staff still don't officially know why.

^ LOL ^

@Rectron:

 

[Tech Guy SA]

Oh jeez, I couldn't live without that. It has SKU sheets, product images with clear backgrounds (20-30 per product, per colour), environmental images, pre-made banners, videos, "enhanced imagery" (the images that say things like "Dual 360mm Radiator Support," etc).


^ LOL ^

@Rectron:

View attachment 1923287

ill send you a DM (ill share something with you you might not have although unsure if it ever gets updated sometimes)

@Rectron issue
Ja staff aint gonna make targets or any of that. They must not come with nonsense when its back online and say hey cost is up tough cause ill fight that part.



Wonder if they never paid their bill lol

 

[Progenix Oj101]

Wonder if they never paid their bill lol

It's certainly bigger than that as their internal network is affected.

 

[Tech Guy SA]

It's certainly bigger than that as their internal network is affected.

maybe its a crypto bill..

i guess time will tell. might set all their stocks to 0 if it continues for a few more days.