New Disney+ app and R49 plan launch in South Africa

[greg_SA]

WTF, so your profiles are wiped from the old to the new platform? That is SUPER lame.

 

[Kosmik]

WTF, so your profiles are wiped from the old to the new platform? That is SUPER lame.

It's a totally different platform but a migration option would have been nice.

 

[Toxic T]

I can't seem to access the new app in any of my devices or even the web.

Lucky my billing was through Google, I cancelled today

 

[Kosmik]

I can't seem to access the new app in any of my devices or even the web.

Lucky my billing was through Google, I cancelled today

Did you try use your old access details? They wouldn't work, it moved from a cell number identity to a email one.

 

[greg_SA]

It's a totally different platform but a migration option would have been nice.

Yep, but in my opinion, is should have been a requirement.

 

[Toxic T]

Did you try use your old access details? They wouldn't work, it moved from a cell number identity to a email one.

It will not even allow me to enter my details. Just spits out an error every time I open the application

 

[Kosmik]

It will not even allow me to enter my details. Just spits out an error every time I open the application

Hmm I think I had similar because I cancelled my sub on the old and reactivated on the new.

Try do a web login from a incognito and once successful the attempt from a app surface. If you still had.

 

[Toxic T]

Hmm I think I had similar because I cancelled my sub on the old and reactivated on the new.

Try do a web login from a incognito and once successful the attempt from a app surface. If you still had.

The effort it not worth the recompense. Easier just to cancel to be honest.