Has your business in South Africa been affected by Microsoft 365 outage?

Luis

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Hey guys,

As the title says. We want to know the impact the ongoing Microsoft outage is having on your company, workplace or business.

- When did issues begin for you?
- What has been the effect on your company, business or office? Which functions have been impacted the most?
- What has your company decided to do as the outage persists?
- Have you received any information directly from Microsoft?
- Any other information that you think may be relevant?

You can reply below. We're planning to put together an article scoping the impact on SA businesses. Appreciate the help.
 
Well yes in terms of communication. But everyone has work to carry one with in the meantime. It is just a matter of not being able to communicate via normal channels and obviously anything important from Clients won't be received until everything is working again.

Can't receive anything from Microsoft as they communicate via their own channels which doesn't work

Meantime will use WhatsApp and Gmail. It's just a small company. If it carries on next week will setup Google Workspace for everyone.
 
yip, going round the room letting key people know emails are down,
some got partial restoration and then it failed again,

this is what happens despite the assurances, when you put all your eggs in one Basket controlled by one company.
who is to know if this isnt a cyberattack of global proportions
 
Not really feeling it at the moment. Will have to see how the day goes but my vector is not customers etc which I think where the biggest impact in comms would be.
 
Outlook is down for us at work and which is our main connection to our overseas suppliers, so we can't communicate with them or our customers. My staff will still be able to do other tasks but I don't know if that will fill their day up. We only noticed it this morning when we came in but I see on my phone the last message I got was at 01h00 this morning.

Have not received any communication from Microsoft, but I suppose if they sent out an email I still need to get it. :ROFL: :ROFL:
 
Our support desk communication via FreshDesk is email driven.

Luckily I launched the WhatsApp support channel last month. Adoption was slow, I suspect it will come into its own from today.
 
It's home time ladies and gentleman - time to crack open a beer and wait for MS engineers to restart their servers,
There are updates being posted in the thread below

 
Thanks for the help, guys. We're still waiting for the next Microsoft update but things are looking dire.
 
No problems here.

We don't use the outlook domain or Outlook email.

The Outlook classic program is working just fine to download our hosted email.
 
When did issues begin for you?

When I logged in this morning. That was before coffee, so you imagine my fear and dread.

What has been the effect on your company, business or office? Which functions have been impacted the most?

Outlook is down. Teams works. Discussion shifted to Teams. Meetings going ahead. Need Outlook though for the trail of communication for decision making. Scheduled meetings going ahead in Teams. If it does not need Outlook, all is well.

What has your company decided to do as the outage persists?

We have posted messages in online spaces for our customers to note that some services may be impacted. If it doesn't require an email, it is business as usual.

Have you received any information directly from Microsoft?

Nope. Nothing. We need Outlook for that, I guess :)
 
Ai agent went rouge and decided meatbag humans must suffer
Rouge vs. Rogue: People frequently confuse rouge (red makeup or the French word for red) with rogue (a scoundrel, or something acting outside of normal/expected behavior like a rogue wave or rogue state).
 
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