I've been to a Telkom shop to cancel one of my 2 (home) voice lines. Imagine, I was in their store and they said I should call 10210 and do it telephonic.
I called 10210 a few times and was put on hold for 20 minutes and longer. Once a consultant answered the phone and abruptly put down...
Recently had Fast DSL 3 month FREE trial installed. My next Telkom account had R400 extra on it. Lodged a dispute on the Telkom web page, but (surprize!) nothing happened. So phoned 10210 to sort it out. Waited 40 minutes for them to answer the phone - eventually gave up. Tried again the next...
Someone please help me. I'm trying to cancel my Telkom line and guess what - Its impossible!
I took out an 8ta 10Gb/R200 contract 2 months ago cos I got tired of paying R180 odd each month for a phone line that I don't want.
I asked the lady at the Telkom shop at the time to please cancel...