banking outages

  1. Hanno Labuschagne

    Discovery Bank mobile app and online banking down

    Discovery Bank mobile app and online banking down Discovery Bank's mobile app and online banking platforms are experiencing a major service outage on Wednesday, 28 May 2025. Online outage tracking website Downdetector showed a gradual rise in user reports of problems accessing Discovery's...
  3. Hanno Labuschagne

    Capitec outage hits payments, ATMs, and digital banking channels

    Capitec outage hits payments, ATMs, and digital banking channels Capitec has been hit by a significant outage affecting all its customer-facing services on Friday, 19 July 2024. Outage tracking website Downdetector showed a big surge in reports of issues with Capitec's services from around 07:00.
  4. Hanno Labuschagne

    Nedbank digital banking outage

    Nedbank digital banking outage Nedbank's Internet banking and mobile banking apps have been hit by an hours-long outage starting in the mid-morning of Friday, 26 April 2024. Outage tracking website Downdetector first showed a surge in reports of issues with Nedbank online services in South...
  5. Hanno Labuschagne

    FNB double-billing issues

    FNB double-billing issues Numerous FNB customers have complained that the bank double-deducted their accounts with historical card transactions on Wednesday, 9 August 2023. A number of the affected customers vented their frustration at the incident on Twitter/X, including in responses to the...
  6. Hanno Labuschagne

    How Standard Bank fixed its big downtime problems

    How Standard Bank fixed its big downtime problems Standard Bank has radically reduced the number and length of outages of its digital channels, a feat it has ascribed to increased transparency, accountability, and discipline among its engineering teams. South Africa's biggest bank by revenue...
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