banking

  1. Luis

    Standard Bank adds 50 new smart ID branches

    Standard Bank adds 50 new smart ID branches Standard Bank said customers spent less than eight minutes on average completing their smart ID applications in branches offering the service. The statistic came with the bank’s announcement that it had added 50 new bank-assisted smart ID processing...
    • Luis
    • Thread
    • banking department of home affairs smart id smart id branches standard bank
    • Replies: 2
    • Forum: Broadband and IT News
  3. Luis

    SARB to open the national payment system for non-banking entities

    SARB to open the national payment system for non-banking entities Several of South Africa's incumbent banks are optimistic about the incoming participation of non-banking entities in the country's payments system. The South African Reserve Bank (SARB) is planning to open the National Payment...
  4. Luis

    Mastercard announces technology rollouts aimed at expanding South African presence

    Mastercard announces technology rollouts aimed at expanding South African presence Mastercard is expanding its presence in South Africa and has recently announced several agreements and technology rollouts to achieve this. Most recently, Mastercard has signed a 10-year deal with Nedbank that...
  5. Luis

    Standard Bank users report outage of Internet banking services and mobile app

    Standard Bank users report outage of Internet banking services and mobile app Standard Bank is struggling with limited functionality on its mobile banking app, with users on social media reporting being unable to log in. The issues arise on payday for millions of South Africans. The mobile...
    • Luis
    • Thread
    • banking internet banking mobile app mobile apps standard bank standard bank mobile app
    • Replies: 19
    • Forum: Broadband and IT News
  6. S_HolmesZA

    ABSA Fraud Case

    Hi everyone, I’m hoping someone here can offer guidance or share advice. On 20 March 2026, I reported a fraud case with ABSA (Reference: 16326448). I followed all their instructions and submitted everything requested, including a stamped affidavit and SAPS case number. However, I haven’t...
  7. Hanno Labuschagne

    South Africans are using AI to craft banking and insurance complaints

    South Africans are using AI to craft banking and insurance complaints The National Financial Ombuds Scheme is becoming frustrated with South Africans using artificial intelligence (AI) to generate complaints, some of which run up to 200 pages and cite false information. Speaking to 702, CEO at...
    • Hanno Labuschagne
    • Thread
    • 702 artificial intelligence artificial intelligence (ai) banking insurance national financial ombuds scheme reanna steyn
    • Replies: 20
    • Forum: Broadband and IT News
  8. Hanno Labuschagne

    Debit order change from April 2026

    Debit order change from April 2026 The South African Reserve Bank and the Financial Sector Conduct Authority have confirmed that, effective 13 April 2026, the dispute windows for all debit order instruments will be standardised at 60 days. “This will simplify disputability, especially for...
  9. Hanno Labuschagne

    FNB eBucks change backlash

    FNB eBucks change backlash FNB's decision to amend eBucks earning rules a mere four months after its annual rule changes has left customers fuming, with many threatening to leave the bank. The bank recently announced an unusual change in eBucks levelling criteria that will take effect in...
  10. Hanno Labuschagne

    Deepfake and AI scam surge in South Africa

    Deepfake and AI scam surge in South Africa Deepfakes and artificial intelligence (AI) powered scams are becoming increasingly prevalent in South Africa, with local cases linked to deepfake manipulation growing by 1,200% in a single year. According to Amritha Reddy, Senior Director of Fraud...
  11. M

    FNB App Disappointing

    Who is finding the FNB App to have been such a game changer in banking and all of a sudden its gone from 10 stars to -1. :thumbsdown::thumbsdown: The secure chat used to work like a bomb and now you get a response hours after the fact and/or you just get kicked out. Then I tried calling the...
  12. Bazz94

    My Capitec Tap-To-Pay Limit Has Been Circumvented

    I would suggest that all Capitec clients turn off their tap-to-pay! Today I lost my bank card and then saw 2 transactions that I didn't make. I blocked my bank card. The problem is that the first transaction was R1000 and the second was R1500. These were done within 2 minutes of each other. I...
  13. Hanno Labuschagne

    Capitec's big IT edge

    Capitec's big IT edge Being able to build its IT infrastructure from scratch gave Capitec a significant advantage over South Africa's incumbent banking giants, Absa, FNB, Nedbank, and Standard Bank. In his new book, Capitec: Stalking Giants, author TJ Strydom underscores how the upstart bank's...
  14. K

    Best bank to handle FOREX incoming payments

    Greetings all I am currently working a contract overseas and send money home every 2 weeks. For the past 5 months, only once did money reach SA through FNB without a struggle. Every 2 weeks, I need to make the same complaint, ask the same questions, show them the same errors and nobody seems...
  15. oros

    Tymebank app down

    Hi Anyone noticed tymebanks downtime?? Can't use the app at all. The card was also down for a while. Apparently fixed.
  16. TammyTae

    FNB bank is a piece of work ,fraud , scam

    G
  17. I

    Best business banking for global/online business ?

    If you'd be starting a new business, what would your first pick be and also who would be your last pick xD ? I've mostly used FNB but not too fond of them; customer service bad, inbound Swift transfers take ages, and tbh their digital offerings suck. We don't really have much comparing to the...
  18. I

    FNB App Payments Approval

    Hi all, had a post about this some years ago. FNB app payment apporval is non-existent. Twice in the last 2 days I've done payments that asked for approval - 1 I denied (wife using card and didnt tell me) and the other I left it too long to approve and it cancelled. Both times I retried the...
  19. Hanno Labuschagne

    Nedbank digital banking outage

    Nedbank digital banking outage Nedbank's Internet banking and mobile banking apps have been hit by an hours-long outage starting in the mid-morning of Friday, 26 April 2024. Outage tracking website Downdetector first showed a surge in reports of issues with Nedbank online services in South...
  20. B

    Missing transaction on a FNB loan statement

    I have a home loan with FNB for just about a year now, and come December we decided to make an extra payment against the loan. Convoluted process aside, it was eventually processed in March and the monthly deduction for April reflected accordingly. The problem is that I can find no proof of...
  21. F

    Investec home loan valuation fee?

    We are in the process of getting a home loan from Investec. They will charge a valuation fee of up to R5750 on top of their initiation fee. Apparently this is only if the desktop valuation is not high enough and someone has to visit the property. They do state that this is paid straight to the...
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