Vodacom's call centres try to undercut Vodashop franchisees
Vodacom's head office actively tries to undercut its Vodashop franchisees through its cancellation and upgrades call centre, according to a former Vodashop owner.
Former Vodashop owner Bennie Roux told MyBroadband that the level of...
Former Vodashop owner says online platforms are killing stores
Vodacom and Telkom have seen growth in both their online and in-store sales. However, former Vodashop owner Bennie Roux believes there is no future for brick-and-mortar cellphone shops.
While both operators found online sales had...