consumer rights

  1. S_HolmesZA

    ABSA Fraud Case

    Hi everyone, I’m hoping someone here can offer guidance or share advice. On 20 March 2026, I reported a fraud case with ABSA (Reference: 16326448). I followed all their instructions and submitted everything requested, including a stamped affidavit and SAPS case number. However, I haven’t...
  3. RedViking

    If you bought a skadonk, you can cancel the credit agreement, the court says (if bank as owner)

    https://www.moneyweb.co.za/mymoney/moneyweb-personal-finance/if-you-bought-a-skadonk-you-can-cancel-the-credit-agreement-the-court-says/ ....read the article...... .......The bank’s escape routes were now almost entirely blocked, except for the argument that it was not the supplier of the...
    • RedViking
    • Thread
    • buying used second hand vehicle consumer protection act consumer rights defective vehicles latent deflects supreme court of appeal vehicle finance
    • Replies: 1
    • Forum: General Motoring News and Reviews
  4. N

    Cold caller scammed me into debt review NCR not responding

    You can be scammed into legal processes nowadays. Not only are consumers trapped in debt review when debt counsellors flag you without consent, DCs ask for money to get you out holding your ability to get credit for ransom. Once you are flagged you have to be removed by lawyers. I've tried to...
  5. Hanno Labuschagne

    EU launching second investigation into Temu

    EU launching second investigation into Temu Temu is at risk of being fined for breaching European Union consumer-protection law, adding to the e-commerce platform’s regulatory problems a week after the bloc opened a separate investigation into whether it’s doing enough to combat illegal sales...
  6. S

    Fraud or Farce? - Axxcess Fibre "Cancellation Fees"

    As a 10+ year customer of Axxess, it was with some regret that I pushed (clicked actually) the button to terminate my relationship with them after a series of unpleasant interactions. The real stinger was an immediate R950 cancellation fee deducted from my credit card - the amount was wrong, it...
  7. E

    Customer Rights Repair Gone Wrong

    Just wondering if anyone knows exactly what rights a customer has on a bad experience at a mechanic. I sent in an old Forrester to be repaired for a big job (replace head gasket). Took a long time to get it back. When it came back, it drove but there were a couple problems: steering made a loud...
  8. C

    Know your consumer rights and fight the corporate bullies!

    Consumer right no. 1: right to equality in the Consumer market and Protection Against discriminatory marketing Practices Consumer right no. 2: right to Privacy Consumer right no. 3: right to Choose Consumer right no. 4: right to Disclosure of information Consumer right no. 5: right to...
  9. jes

    New consumer protection ombudsman appointed

    New consumer protection ombudsman appointed Former ombudsman for banking services Neville Melville, has been appointed Consumer Goods and Services Ombudsman
  10. jes

    China TV consumer show shames Apple

    China TV consumer show shames Apple Technology giant Apple and car maker Volkswagen were singled out by state-run China Central Television (CCTV) in its annual corporate malpractice expose.
    • jes
    • Thread
    • apple china consumer activism consumer rights iphone volkswagen
    • Replies: 5
    • Forum: Broadband and IT News
  11. Y

    Telkom line rentals - we shouldn't have to pay twice

    As things currently stand, fixed-line ADSL consumers can't opt out of paying for Telkom phone line rental, even if they don't use a Telkom landline. Why is it that Telkom can force consumers to pay for a product they don't want, or need? What if a consumer only wants a fixed data-line and not...
  12. G

    Beware of Dstv's new decoders

    (Sorry if you have seen this post before - previously posted under the wrong heading/section) Did you know that Dstv no longer allows you to use your smart card in other decoders (e.g. when on holiday)? We finally made the leap and joined Dstv in April this year having purchased a decoder...
  13. G

    Beware of Dstv's new decoders

    Did you know that Dstv no longer allows you to use your smart card in other decoders (e.g. when on holiday)? We finally made the leap and joined Dstv in April this year having purchased a decoder shortly before that. In June we went on holiday and found that our smart card could not be read...
  14. LazyLion

    Study confirms that DRM interferes with your rights

    Landmark Study Concludes That DRM Adversely Affects What We Can Legally Do http://www.zeropaid.com/news/86336/landmark-study-concludes-that-drm-adversely-affects-what-we-can-legally-do/ Wow, so now we need million dollar studies to confirm what we knew all along.
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