I am really starting to look for a new ISP @coolideas_ZA is honestly just going down hill. There is absolutely no technical support. As I have an unresolved issue since the end of October!!
opening tickets doesn't help, and speaking to a so called senior technician doesn't help!
How does a ISP...
So I moved from my old house to a complex 1st of September. Submitted my details and everything for the existing line and ONT to be activated at the new premises. It's been 3 weeks and my ISP and Vumatel cannot do anything because the previous tenant was with Cool Ideas.
According to the...