internet service provider (isp)

  1. Hanno Labuschagne

    Fastest ISPs in South Africa

    Fastest ISPs in South Africa New research from MyBroadband Insights shows that some of the fastest ISPs in South Africa deliver average speeds of over 100Mbps to their clients. The research is based on all the tests performed over Wi-Fi on the MyBroadband Speedtest app and on the MyBroadband...
  2. Hanno Labuschagne

    Webafrica introduces R999 cancellation fee after dropping prices

    Webafrica introduces R999 cancellation fee after dropping prices Webafrica says a new one-size-fits-all R999 cancellation fee for its fibre-to-the-home (FTTH) packages is justified in light of recent price adjustments across South Africa's major fibre networks. A WebAfrica customer recently...
  3. Jan

    Vumatel has a secret incentive scheme that's causing headaches for ISPs

    Secret bonuses and fines on Vumatel's network Vumatel is being accused of anti-consumer and anti-ISP behaviour as part of a fibre speed double-up promotion which turned into permanent "forced" upgrades. The fibre network operator (FNO) first started offering the promotion in June 2022, and it...
  4. Hanno Labuschagne

    SA's top-rated ISPs for the year so far

    SA's top-rated ISPs for the year so far New research by Analytico revealed that Cool Ideas, RSAWeb, and Afrihost are South Africa's highest-rated Internet service providers. Analytico is a research company that provides reports, network intelligence, and marketing insights to South Africa's...
  5. Jan

    Top bandwidth consumers in South Africa - August 2022

    The 693TB man — South Africa's biggest bandwidth hog Several of South Africa's major Internet service providers have measured their fibre-to-the-home customers using tens of terabytes of data per month during 2022. Major residential fibre network operators in the country have rapidly expanded...
  6. Jan

    Largest ISPs in South Africa - Analytico 2022 South African ISP Report

    South Africa's largest ISPs revealed Telkom Internet remains South Africa's largest fixed broadband Internet service provider (ISP), but it faces stiff competition from Afrihost, Mweb, and Webafrica. This is one of the findings of Analytico's 2022 South African ISP Report, which was recently...
  7. Jan

    Explainer: Fibre-to-the-home jargon demystified

    ISPs, FNOs, ONTs, and UPSs — What you should know about getting fibre for your home Getting fibre-to-the-home (FTTH) Internet for your household will ensure you have the fastest and most reliable online connectivity on offer. But there are various parties, several pieces of hardware, and some...
  8. Jan

    MyBroadband Q4 2021 ISP speed test results

    There is one ISP in South Africa with an average speed of over 100Mbps MyBroadband Insights has released its latest speed test results, revealing that Cybersmart is the Internet service provider (ISP) with the highest average speed. The speed test results are based on data collected through...
  9. Jan

    Fibre price comparison - 4Mbps to 50Mbps for less than R500

    Fibre for less than R500 — from 4Mbps to 50Mbps South Africans looking for an affordable fibre-to-the-home (FTTH) package will find a wide range of products to choose from for less than R500 per month. The prices of fibre packages are not primarily determined by the Internet Service Providers...
  10. Jan

    ISP WhatsApp support tested

    We tested ISPs' WhatsApp support — with interesting results MyBroadband tests revealed that Afrihost, Axxess, and Webafrica offer the best WhatsApp support among prominent fibre Internet service providers (ISPs). WhatsApp is the preferred support channel for many South Africans thanks to its...
  11. Hanno Labuschagne

    "Our 64K link to The Internet is up and running" - South Africa's first commercial Internet Service Provider

    "Our 64K link to The Internet is up and running" - South Africa's first commercial Internet Service Provider South Africa has a proud Internet history which tracks back to Rhodes University in 1998 when Francois Jacot Guilarmod, Dave Wilson, and Mike Lawrie established an email link to the...
  12. J

    RSAWEB - Disclosure of Personal Information

    The following complaint was filed with ISPA (Internet Service Providers’ Association) against RSAWEB (PTY) LTD on 15 January 2019. This complaint refers to the violation of the following Code of Conduct, as stated by ISPA: Code of Conduct: C. Privacy and confidentiality 1. ISPA members must...
  13. Kevin Lancaster

    Best and worst Internet Service Providers in SA

    Best and worst Internet Service Providers in South Africa The South African Customer Satisfaction Index ranks wireless and fixed Internet service providers in South Africa.
  14. Kevin Lancaster

    R200 per GB Mweb ADSL complaint - case closed

    R200 per GB Mweb ADSL complaint dismissed The Internet Service Providers’ Association of South Africa has ruled on a complaint it received regarding Mweb’s out-of-bundle policies
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