smart id cards

  1. Luis

    Absa becomes first bank in South Africa to offer smart ID card bookings on its app

    A major bank now lets customers book their smart ID card appointment from within its app. Absa has become the first bank in South Africa to offer bookings for smart ID cards in its smartphone application. People with an Absa bank account can navigate to the "Government Services" section in the...
  2. Hanno Labuschagne

    Capitec branches processing 2,000 smart ID applications per day

    Capitec branches processing 2,000 smart ID applications per day Capitec Head of Card, Eugéne Vivier, has revealed that the bank is processing 2,000 smart ID applications per day through its new self-service terminals (SSTs). Capitec was one of the first banks to join the Department of Home...
  3. Hanno Labuschagne

    303 bank branches where you can get a smart ID instead of standing in a Home Affairs queue

    303 bank branches where you can get a smart ID instead of standing in a Home Affairs queue The Department of Home Affairs (DHA) has revealed that its new digital partnership model with banks has increased the number of bank branches offering smart ID services to around 300. Home Affairs...
  4. Luis

    Absa rolls out first branches that support smart ID applications

    Good news for Absa customers who need a smart ID The Department of Home Affairs (DHA) has announced the launch of Absa’s first branches supporting smart ID card applications under the new digital partnership model. Absa has enabled walk-in smart ID card applications at 12 of its branches and...
  5. Hanno Labuschagne

    The green ID book's end draws closer

    The green ID book's end draws closer Home Affairs minister Leon Schreiber has revealed that bank branches supporting the department's new digital partnership programme have processed 216,515 smart ID card applications in three months. Schreiber announced the figure in a recent column for the...
  6. Hanno Labuschagne

    Green ID book printer could be switched off in 2026

    Green ID book printer could be switched off in 2026 Home Affairs deputy director-general Thulani Mavuso said the department could stop producing green ID books in 2026 and discard the machine that produces them. Speaking to Newzroom Afrika, Mavuso said the department could be ready to stop...
  7. Luis

    Capitec to expand smart ID offerings to 350 branches by year end

    Capitec to expand smart ID offerings to 350 branches by year end Capitec will soon have 100 branches offering smart ID applications, with a plan to expand the service to 350 locations by the end of the year. “I was hoping to announce a hundred branches today, but we’re not quite there yet...
  8. Hanno Labuschagne

    Capitec adds 17 more bank branches with smart ID card support

    Capitec adds 17 more bank branches with smart ID card support Capitec added 17 more branches with support for smart ID card applications in the past week, increasing its total coverage for the service to 47 locations. The expansion forms part of a digital partnership with the Department of...
  9. Hanno Labuschagne

    49 bank branches were you can apply for a smart ID card

    49 bank branches were you can apply for a smart ID card With an expanded digital partnership programme kicking off this week between Home Affairs and major banks, the number of bank branches offering smart IDs in South Africa has increased from 32 to 49. Home Affairs first launched the ability...
  10. Hanno Labuschagne

    This is the beginning of the end for long queues at Home Affairs — Schreiber

    This is the beginning of the end for long queues at Home Affairs — Schreiber Home Affairs Minister Leon Schreiber says turnaround times for smart ID cards and passports were cut down by 66.7% in 2025, and people will soon be able to apply for a smart ID in as little as three minutes. In his...
  11. Hanno Labuschagne

    Home Affairs plans appointment-only office in Cape Town

    Home Affairs plans appointment-only office in Cape Town The City of Cape Town will request the City Council's approval to enter into a lease agreement for Home Affairs to establish an appointment-only office at the Civic Centre. The new office is intended to expand access to civic services...
  12. Hanno Labuschagne

    Standard Bank launches pilot branches for new smart ID card system

    Standard Bank launches pilot branches for new smart ID card system Standard Bank has begun piloting a new smart ID card application system at two branches in partnership with Home Affairs as it prepares for a wider expansion of the service next year. The bank said it had successfully procured...
  13. Hanno Labuschagne

    TymeBank adding smart ID card and passport services

    TymeBank adding smart ID card and passport services TymeBank will allow its customers to apply for smart ID cards and passports via its kiosks and mobile app, after becoming the eighth bank to join Home Affairs' new digital partnership model. Home Affairs minister Leon Schreiber said the...
  14. Hanno Labuschagne

    Banks reveal new smart ID card and passport branch numbers for early 2026

    Banks reveal new smart ID card and passport branch numbers for early 2026 South Africans should have at least 153 more bank branches where they can get smart ID cards and passports by March 2026, with the first few coming online in two months. Seven banks recently entered into digital...
  15. Hanno Labuschagne

    Smart ID cards available for permanent residents and naturalised citizens from Monday

    Smart ID cards available for permanent residents and naturalised citizens from Monday Over 1.4 million naturalised citizens and permanent residents in South Africa will be able to apply for smart ID cards from Monday, 12 May 2025. That is according to recent feedback from Home Affairs minister...
  16. Hanno Labuschagne

    700,000 smart ID cards gathering dust

    700,000 smart ID cards gathering dust There has been a 567% increase in uncollected smart ID cards across Department of Home Affairs (DHA) offices in South Africa in about four months. DHA minister Leon Schreiber revealed this radical increase in recent feedback to the Sunday Times.
  17. Jan

    Applying for a smart ID and passport at the same time with E-Home Affairs

    I got my smart ID at an E-Home Affairs bank branch — slow but functional The Department of Home Affairs' smart ID card application system works well, provided you don't need the card urgently. Home Affairs launched its E-Home Affairs system in partnership with four of South Africa's major...
  18. Jan

    We tested E-Home Affairs again and it's great - when it works

    I renewed my passport through an E-Home Affairs bank branch — wonderful when it works The Department of Home Affairs' (DHA) offers the ability to book passport renewals through its online system for smart ID cards, and it is great — when it works. DHA launched its E-Home Affairs system in...
  19. Jan

    Letter to the editor - Home Affairs bank branch chaos

    Nightmare at Home Affairs bank branch — where the system also goes offline There is no guarantee that using one of the few Home Affairs branches located at South Africa's major banks will offer a seamless experience. Many South Africans, including MyBroadband's journalists, have had relatively...
  20. M

    Surname changed without consent

    I was married in 2011 and requested that I keep my maiden name. I discovered recently that my surname has been changed to my married surname. Now I am requesting that it be changed back to the maiden name and I am told that they cannot just change it back I have to get divorced. Home Affairs...
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