soft lock

  1. P

    Overcharge and Soft-lock with 3G

    This month I have been unable to use my 3G, and upon calling the customer service agent, I have been informed that I have to pay R1900 for the month of April. However, this should not be possible for 2 very good reasons: 1. I have a debit order set up, and they have successfully deducted...
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