vodacom

  1. Hanno Labuschagne

    Vodacom and MTN explain why they cannot offer affordable uncapped mobile data plans

    Vodacom and MTN explain why they cannot offer affordable uncapped mobile data plans South Africa's two biggest mobile networks prefer to offer full-speed capped products over throttled uncapped mobile data plans due to local user preferences and potential capacity overloads. In developed...
  3. C

    Using my existing Vodacom e sim in Europe

    I am going overseas for 2 weeks (Netherlands, Switzerland & France) next week. I have heard you can use your e sim internationally for mobile data. Questions: 1) Does anyone have information on how I can activate this function on my phone while I am still in SA? 2) What can I use this for...
  4. Hanno Labuschagne

    Gautrain mobile network speed battle

    Gautrain mobile network speed battle MyBroadband recently tested mobile data performance on the Gautrain and found MTN to have the best 4G performance, while Vodacom had the superior 5G network. The Gautrain is a high-speed commuter rail system connecting Hatfield in Pretoria to Park Station...
  5. Hanno Labuschagne

    5G expansion going strong in South Africa

    5G expansion going strong in South Africa South Africa's major telecoms companies radically expanded their mobile 5G connectivity and performance in 2024. While the Covid-19 pandemic and load-shedding challenges limited 5G rollouts for the first few years of the technology's availability, the...
  6. S

    Vodacom SIM swap airtime theft

    During the last two weeks both my parents had fraudulent SIM swaps done on their prepaid Vodacom numbers. In both cases we got the numbers back ASAP, but all the airtime had been stolen. Clearly criminals are now settling for easier targets (airtime) instead of online banking OTPs etc. Has...
  7. G

    Vodacom fibre fraudulent billing

    Hi all, I thought I would just post what happened as a word of caution against using Vodacom as your Fibre ISP. My mom signed up for Vodacom fibre in 2020, with Link Africa being the fibre infra provider, the 100Mbps up and down line was R833.08 per month. We initially had some issues, but...
  8. Hanno Labuschagne

    Best South African telecoms investment in 2024 — Vodacom vs MTN vs Telkom vs Blue Label

    Best South African telecoms investment in 2024 — Vodacom vs MTN vs Telkom vs Blue Label A R1,000 investment in Cell C's largest shareholder in early 2024 was worth substantially more at the end of the year than the same investments in Vodacom, MTN, and Telkom. Blue Label, which owns 49.5% of...
  9. T

    RICA'd sim card details

    My wife recently got a new sim card with the intention of using it for business purposes for sensitive information - (dealing with patients etc). The Vodacom store gave her a sim card - pre -ricad - from what I can see this should be illegal but everyone just seems to ignore it???? So the...
  10. Hanno Labuschagne

    Battery theft and vandalism cost Vodacom and MTN over half a billion rand annually

    Battery theft and vandalism cost Vodacom and MTN over half a billion rand annually While South Africa's network operators have said that battery theft and vandalism at their base stations have declined since 2023, MTN and Vodacom have noted that the crimes still cost them a combined R550...
  11. I

    Poor Vodacom support for issue with my Fibre ONT

    Good Evening All, I'm with Vodacom on the Metrofibre network. I contacted Vodacom over two weeks ago about an intermittent issue where the broadband light on my ONT would flash red for a few minutes per day, leaving me without internet. They said the turnaround time is 24-72 hours, yet two...
  12. Jan

    Vodacom and CIVH lodge notice to appeal against Competition Tribunal ruling

    Big announcement from Vodacom and Vumatel Vodacom and Vumatel owner Community Investment Ventures Holdings (CIVH) have filed a notice to appeal against the Competition Tribunal prohibiting a deal between the two companies. Remgro, which has an effective 57% stake in CIVH, and Vodacom announced...
  13. Hanno Labuschagne

    3G smartphones not going away soon

    3G smartphones not going away soon People with 3G-only devices in South Africa will be able to continue using them for the next several years. However, continued imports of devices that support only 2G and 3G connectivity are hindering South Africa's plan to shut down these legacy network...
  14. L

    Vodacom Upgrades calls wont stop

    So does anyone here know how to stop vodacom online sales or call center sales to stop calling. We have told them everytime to please stop calling. The last call we had now guy said to us that he will only stop calling if we upgrade. He also says that Vodacom will sign us automaticaly into a...
  15. D

    Vodacom unilaterally cancelling services

    No idea if anyone on here can help, I have been a Vodacom customer for 20+ years and I now want to move to MTN because I just don't have signal. Vodacom signal seems to have been deteriorating over the years and I no longer have signal in my home despite being in the middle of the northern...
  16. A

    Verification codes on Vodacom sim card not receiving

    I am having a problem with a new Vodacom sim card in a Iphone 12. The sim card is registered and is able to receive normal text messages from contacts and phone calls. When I try to add the phone number to my apple ID, my banking app and other apps, the verification code to verify the phone...
  17. Hanno Labuschagne

    Vodafone denied access to court in Vodacom-Makate battle

    Vodafone denied access to court in Vodacom-Makate battle Vodafone has been denied access to the court in Vodacom's continued legal battle against Please Call Me idea-man Kenneth Nkosana Makate. Sunday Times reports that the Constitutional Court found the UK-based telecoms company, which owns...
  18. L

    Vodacom One Number and Apple Watch - Multiple Issues

    About a month ago my Apple Watch Ultra 2 stopped switching on. As this was the second time it happened, iStore replaced the watch with a new one. I used to have a Vodacom One Number linked on my watch to my main telephone number. Unfortunately, I was unable to remove the mobile plan from the...
  19. Hanno Labuschagne

    Cell C's big plan to take on Vodacom and MTN — using their own networks

    Cell C's big plan to take on Vodacom and MTN — using their own networks Cell C is busy developing a feature that will allow it to seamlessly and transparently transfer subscribers between MTN and Vodacom towers, depending on which offers the best connection in an area. It aims to offer the...
  20. jostian

    Vodacom contract ending

    So my contract is ending, not sure when as I cannot find that out (the useless Tobi AI doesn't know) selecting 'speak to a human' option doesn't work... typical Vodacom I guess. I wanted to know 1) when my contract ends, and 2) when it does does it automatically go over to a pay as you go or do...
  21. Z

    Melon Mobile Review

    Hi everyone. Does anyone have experience with Melon Mobile so far. I have given it a try on my second sim and seems to be working fine. I am looking to move away from my Vodacom contract when it expires and port my number to Melon which is on the MTN network. Looking to see if there are...
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