vodacom

  1. I

    Poor Vodacom support for issue with my Fibre ONT

    Good Evening All, I'm with Vodacom on the Metrofibre network. I contacted Vodacom over two weeks ago about an intermittent issue where the broadband light on my ONT would flash red for a few minutes per day, leaving me without internet. They said the turnaround time is 24-72 hours, yet two...
  3. Jan

    Vodacom and CIVH lodge notice to appeal against Competition Tribunal ruling

    Big announcement from Vodacom and Vumatel Vodacom and Vumatel owner Community Investment Ventures Holdings (CIVH) have filed a notice to appeal against the Competition Tribunal prohibiting a deal between the two companies. Remgro, which has an effective 57% stake in CIVH, and Vodacom announced...
  4. Hanno Labuschagne

    3G smartphones not going away soon

    3G smartphones not going away soon People with 3G-only devices in South Africa will be able to continue using them for the next several years. However, continued imports of devices that support only 2G and 3G connectivity are hindering South Africa's plan to shut down these legacy network...
  5. L

    Vodacom Upgrades calls wont stop

    So does anyone here know how to stop vodacom online sales or call center sales to stop calling. We have told them everytime to please stop calling. The last call we had now guy said to us that he will only stop calling if we upgrade. He also says that Vodacom will sign us automaticaly into a...
  6. D

    Vodacom unilaterally cancelling services

    No idea if anyone on here can help, I have been a Vodacom customer for 20+ years and I now want to move to MTN because I just don't have signal. Vodacom signal seems to have been deteriorating over the years and I no longer have signal in my home despite being in the middle of the northern...
  7. A

    Verification codes on Vodacom sim card not receiving

    I am having a problem with a new Vodacom sim card in a Iphone 12. The sim card is registered and is able to receive normal text messages from contacts and phone calls. When I try to add the phone number to my apple ID, my banking app and other apps, the verification code to verify the phone...
  8. Hanno Labuschagne

    Vodafone denied access to court in Vodacom-Makate battle

    Vodafone denied access to court in Vodacom-Makate battle Vodafone has been denied access to the court in Vodacom's continued legal battle against Please Call Me idea-man Kenneth Nkosana Makate. Sunday Times reports that the Constitutional Court found the UK-based telecoms company, which owns...
  9. L

    Vodacom One Number and Apple Watch - Multiple Issues

    About a month ago my Apple Watch Ultra 2 stopped switching on. As this was the second time it happened, iStore replaced the watch with a new one. I used to have a Vodacom One Number linked on my watch to my main telephone number. Unfortunately, I was unable to remove the mobile plan from the...
  10. Hanno Labuschagne

    Cell C's big plan to take on Vodacom and MTN — using their own networks

    Cell C's big plan to take on Vodacom and MTN — using their own networks Cell C is busy developing a feature that will allow it to seamlessly and transparently transfer subscribers between MTN and Vodacom towers, depending on which offers the best connection in an area. It aims to offer the...
  11. jostian

    Vodacom contract ending

    So my contract is ending, not sure when as I cannot find that out (the useless Tobi AI doesn't know) selecting 'speak to a human' option doesn't work... typical Vodacom I guess. I wanted to know 1) when my contract ends, and 2) when it does does it automatically go over to a pay as you go or do...
  12. Z

    Melon Mobile Review

    Hi everyone. Does anyone have experience with Melon Mobile so far. I have given it a try on my second sim and seems to be working fine. I am looking to move away from my Vodacom contract when it expires and port my number to Melon which is on the MTN network. Looking to see if there are...
  13. pratlou

    Vodacom fires 631 workers over fraud

    Vodacom dismissed 631 workers and contractors for fraud in the year to end-March after the mobile communications group investigated more than 8,000 cases. “These cases were reported and identified through various channels, including direct reports received from customers, service providers...
  14. M

    Failure to receive sms

    My vodacom sim is not sending or receiving messages at all. Can I get assistance please
  15. E

    Unable to connect to work VPN via Vodacom home internet

    Hi all. I have the Vodacom home internet package, with the SIM in a Huawei B535 router. I'm unable to connect to my work server even though VPN says it's connected. Has anybody had this issue? Its weird because I've got 4 different work VPNs and I'm able to connect to the 3 VPNs and the servers...
  16. Dlokzn1987

    Poor Network and wifi coverage problems

    Good Day I am not sure where to start but I would like to know who can or how can I apply for a tower in my area at Ward 15 Ncombo reserve esikhawini near Ncombo primary school, we having issues with connectivity on our cellphones battling to even make a call due to poor Network. I have also...
  17. emabotha

    Here is how your Vodacom number can be stolen for almost a week (And there is nothing you can do about it)

    Here is how your Vodacom number can be stolen for almost a week (And there is nothing you can do about it). Yesterday evening, April 10th, 2024, my mother's phone abruptly lost network connectivity around 8 PM. It wasn't until then that she realized she had received an SMS earlier indicating a...
  18. st1tch_om

    Vodacom Thievery - Need High Up Assistance

    Hello all Emigrated in November. Currently not in SA which is making this more difficult. Requested cancellation from Vodacom on a contract that was well into a month to month back in August. Then again in October. Both times they assured me of a reference and cancellation would be done...
  19. C

    Number Deleted from Vodacom Network After 16 Years

    Dear Community, I am reaching out with a sense of urgency and frustration regarding an issue I'm facing with Vodacom, and I hope someone here might be able to offer some insight or assistance. On the 22nd of March, my number, which I've had with Vodacom for 16 years, was suddenly deleted from...
  20. Jan

    Uncapped fixed-LTE price comparison - MTN vs Vodacom on Axxess

    Vodacom vs MTN Uncapped fixed-LTE speeds and prices MTN offers better speeds on most of its uncapped fixed-LTE packages, but Vodacom has less stringent fair usage policies (FUPs) for its comparable plans. Internet service provider (ISP) Axxess launched uncapped fixed-LTE packages running on...
  21. Hanno Labuschagne

    Vodacom SA cutting 80 jobs

    Vodacom SA cutting 80 jobs Vodacom Group Ltd. is planning to cut jobs at home in South Africa, its biggest market, to help reduce costs. Africa’s largest wireless company by market value expects to cut about 80 jobs, the Johannesburg-based Vodacom said in response to queries on Monday...
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