011-534 Exchange sporked

Shayd

Expert Member
Joined
May 12, 2009
Messages
3,312
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Location
Johannesburg
Hey guys, how do I get this exchange fixed. At differing times of the day my line runs between 20KB and 350KB. This is the same irrelevant of which ISP I use so it must be congestion at the exchange itself.

The problem is I log a call and the techie checks everything in the middle of the day when the exchange doesn't have a ton of guys downloading so it's perfectly fine. The moment 6pm rolls around the line slows down and late night and weekends the exchange is so busy it's unusable.

How do I get this fixed and does anybody know how to find out what exchange I am on?
 
The following DSLAMs are listed for the 011534xxxx number range:

newlands 2, newlands 1, newlands 3, langelaan.
 
Newlands 1 sounds familiar, any ideas how to get telkom to fix this problem folks?
 
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