128k Uncapped subscription error

[NightShift]

Hi,

I have signed up for 128k uncapped by mistake >.< I was merely looking for more information on the service, but didnt get the page i was expecting when i was already logged in. And so, I have made an error. I want this to be cancelled ASAP. How do i go about ensuring that this is done?

Thank you,
Mark

 

[dd1313]

128K uncapped ???

 

[NightShift]

128K uncapped ???

i.e. when i reach my cap, i get 128k without a cap. I dont want this service.

 

[dd1313]

sry

 

[r00igev@@r]

Hi,

I have signed up for 128k uncapped by mistake >.< I was merely looking for more information on the service, but didnt get the page i was expecting when i was already logged in. And so, I have made an error. I want this to be cancelled ASAP. How do i go about ensuring that this is done?

Thank you,
Mark

Hi,
Log a ticket with the service desk or PM iBurst.
Thanks

 

[NightShift]

i called accounts this morning, and the accounts person i spoke to said he had put a request in for this to be deactivated. Hopefully thats all I need to do?

 

[r00igev@@r]

i called accounts this morning, and the accounts person i spoke to said he had put a request in for this to be deactivated. Hopefully thats all I need to do?

Yes. You can PM iBurst to double check and confirm for you.